Reviews and Problems with Western Digital My Book Essential (WDBAAF series / WDBJRH series)
Showing 1-10 of 94
Ol' Huck, Amazon
16 April 2015
Summary: I have two of these external HDs. One of them was shaken up a bit in a near drop—didn't hit the floor, no hard shock—and the cover slid about half way off. The unit was toast. I called WD and they said they do not repair them. I consider that poor service for a unit that is not cheap.
Summary: You get smaller faster ones now in the market which are passport size and easy to carry. This is good for home office usage. I used one for a few years and it was easy to use esp the My Book software that helps you backup files easily
Summary: I have been using one of these as a back up for about 9 months now. The WD Smartware is useless. It hangs constantly, and there is always a list of files that it cannot back up for some reason or another. These files are never open and nothing fancy like a system file that might be in use.
Pros: Inexpensive, 2 TB is plenty of memory for me, visual drive lighting is a cool feature....good construction & solid. Good basic USB external drive.
Cons: The WD software is fairly straightforward, had to update both the firmware and the software before getting started....going to try their SmartWare (automatic and continuous backup software) and see how it performs. Glossy finish is a finger print magnet...
Conclusion: WD's software for this big 2TB drive can get in the way of Apple's excellent Time Machine backup program, unless you find your way around it—without instructions to that effect. Otherwise, it seems to work OK, and the price is right for May, 2011.
Smartware Is a Failure and Cost WD Lots of Customers
Frank N., Newegg
5 January 2011
Summary: I disabled the Smartware by updating the firmware and then running VirtualCDManager.exe in the virtual drive folder. I hate processes running in the background without my knowledge. After formatting, I had 1862.36GB free with a hidden 93MB used somewhere.
Pros: Same height and depth as my 1TB and 500GB WD My Book Essentials (actually thinner), cooling vents (I avoided WD Elements HD because it didn't have any), quiet, power button in back but I don't use it
Cons: Pre-installed Smartware, very slow write/transfer speed compared to other My Books (as low as 10MB/s, but 25MB/s avg - speeds varies considerably during copy process from 80MB/s in beginning winding down to 15MB/s towards end of copy process). Not specific to WD, but 2TB is really 1.8TB free less...
Summary: I've read a lot about WD hard drives immediately failing, but mechanically, this one has met all of my expectations after nearly two years of perpetual use. I never trusted the auto-backup software, so when it wasn't perfect, I wasn't too bummed.
Pros: -not unattractive -has done everything I expected it to do -still works exactly as it did the first day after almost 2 years of constant use
Cons: -smartware/auto-backup never worked properly -kind of slow -a bit bulky -a little pricey
Summary: I bought this for my mom expecting her to be able to hook it up and back up the system automatically. She was able to get it installed easily but the software doesn't allow for automatic continuous backups.