Reviews and Problems with Western Digital My Book Studio II (WDH2Q20000/WDH2Q40000/WDH2Q60000)
Showing 1-10 of 31
The most frustrating drive I have ever used.
Scott Chestnut, Amazon
4 November 2013
Summary: This is okay for back up but it's the most frustrating drive I've ever used. Impossible to use for editing. It goes to sleep after a short amount of time - a function which you can't turn off - and as a result whenever the drive is accessed for anything, even when polled by the system, everything stops as it spins up which takes several seconds. When this happens over and over during the day, it's very maddening.
Summary: Terrible product. Everything on it feels very cheap and fragile. I used the product once to backup my laptop. A week later when I tried another backp of my laptop, it was dead. I was unable to read or write to the device. Customer support was horrible. They had no idea how to handle an issue that did not follow their script. Drives are nearly impossible to access.
Summary: I had high hopes for this drive. RAID 1 capability, ready to use with a Mac right out of the box. It didn't disappoint....until less than a week of usage and one of the drives failed. I am returning this one and exchanging for a new unit. I know I should probably get another model/brand, but I'll give it one more try.
Summary: I used this drive as my Mac "Time Machine" backup drive. The drive started running really, really slow. I ran "Verify" with Disk Utility. It kept bumping up the time to complete, 3 hours, 4 hours, 6 hours. Then I heard a thump, thump, thump from the drive. Ack! Stopped the verify, powered down my Mac, unplugged the drive, powered back up the mac, plugged the drive back in. It no longer shows up at all. Disk Utility doesn't see it.
Summary: I bought this device to use in RAID 1 (mirrored) mode as a continuous backup device. For this purpose, at least, it was a total flop; the device goes to sleep after a few hours (presumably the "green" technology at work) and stops communicating with Windows 7, after which getting it back online and usable is quite a pain.
no no, my friend...this isn't the drive you're looking for
brandon "sup3rheroninja", Amazon
22 November 2011
Summary: Having owned 2 of these over the last year (one was a replacement for a faulty unit) I would never make the mistake a third time. The first data loss was severe, rending me losing probably 75% of my data. Although frustrated at first, as the weeks went by, I counted it a blessing. There were no traces of those terribly ripped 128kbps mp3's friends had sent to me...no trace of those poorly organized and executed photoshop files...all was lost. Blank slate!
Summary: After multiple positive WD purchases in the past, I purchased three 4 TB (2x2 Raided) drives from WD for professional video editing and have had NOTHING but problems. First of all, even getting these drives to mount is a huge ordeal. Most times, the light will come on and it will act like the drive is mounting, but nothing will show up. If you power it down and start over, then the light won't even come on and the drive won't budge.
Summary: I bought my Western Digital My Book Studio II - 4TB (2 x 2 TB) USB 2.0/FireWire 400/800/eSATA Desktop External Hard WDH2Q40000N with great expectations. Upon arrival I immediately reconfigured it to be RAID 1 mirrored (2TB the raw usable) for the added storage safety. Things went swell for about 58 days with it hooked up to my new iMac 27" i7 computer. I used it to put my /User directory onto to store my roughly 1.3 TB of files, music, videos, etc.
Summary: This drive has problems mounting with Mac OS Snow Leopard, very disappointed spent a lot and the drive is almost useless. WD has very bad support....don't buy it , they should have by now released a fix for this. Never buying anything from them again.