Reviews and Problems with Western Digital My Book Studio II (WDH2Q20000/WDH2Q40000/WDH2Q60000)
Showing 1-10 of 276
This is an excellent product from Western Digital
Johnny Walker "Personal Hoarder", Amazon
21 December 2014
Summary: This is an excellent product from Western Digital. I like the style. I have three daisy chained through firewire. All together their about as loud a a cheap USB fax, which is to say, not very. If you use to a totally silent environment this may be something that you need to consider, if they'll be located close to your seating area like mine are. A has been noted in other reviews about the product, the unit will to sleep if it has been ideal for a long period.
Summary: This is okay for back up but it's the most frustrating drive I've ever used. Impossible to use for editing. It goes to sleep after a short amount of time - a function which you can't turn off - and as a result whenever the drive is accessed for anything, even when polled by the system, everything stops as it spins up which takes several seconds. When this happens over and over during the day, it's very maddening.
Summary: Terrible product. Everything on it feels very cheap and fragile. I used the product once to backup my laptop. A week later when I tried another backp of my laptop, it was dead. I was unable to read or write to the device. Customer support was horrible. They had no idea how to handle an issue that did not follow their script. Drives are nearly impossible to access.
Very poor service from Western Digital, unless you contact the service manager
25 July 2013
Summary: I purchased the My Book Studio 6TB drive about 18 months ago. Last month it failed. I'm not faulting WD for that - anybody can make a product that occasionally fails. The true test of the quality of a vendor is what they do to help the customer when that happens. WD has failed that test miserably. When the drive failed, I contacted Western Digital and filled out the RMA information on their web site and was issued a RMA number.
Summary: I bought this as I rapidly filled up my 2 TB WD hard drive when decided to burn all of my DVD's so I can watch them on my Apple TV. The hard drive is a simple plug and play device. Additionally, the previoulsy mentioned 2 TB hard drive daisy chains into the back of this one. I keep my iTunes Library on the 2 TB and the movie/TV show library and home movie library on the 6 TB.
Summary: I bought this HD as I have 21.5 inch iMac with USB2/FireWire interface. This HD does its job perfectly, not loud, nice looking. I would recommend to buy it if you need something big (6 TB) and you have only USB2/FireWire Interfaces. S.K.
Summary: This product is great for the price and storing my information , music that i use for my iMac. Was told by a friend how great he liked it and would definitely buy another when the need arises. Functions great, quiet running, and can be tucked out of the way. Like how it can be raided and the capacity - great for the price.