Reviews and Problems with Western Digital My Passport
Showing 1-10 of 48
Average USB 2.0 Hard drive with cheap feeling to it.
18 October 2012
Pros: I was a tech since mid 90’s, so I know my way around a bit. I personally use these little hard drives to backup my audiobook collection, documents and photos. Maybe an occasional file transport to a friend. Like all 2.5” hard drive enclosures, they only use 1 cable which is oh so nice compared to how it used to be with power bricks and the like.
Cons: Physically, the plastic cover feels a bit cheap, but looks okay. Not Mac sessy, but it’s okay. It’s very light and feels cheaper though.
Summary: I like the USB 3.0 speed, the ease of installation, and the capacity but this drive seems to go into a sleep state too soon. Often, I'll still be working at my desk, perhaps late morning where I haven't used the drive for 2-3 hours and when I go to access it I have to wait for it to get up to regular spinning speed before it will access the files. It's only about a 10-second wait but it gets frustrating. I wish there was a way to control the sleep state timing.
Summary: I wanted to store all my videos on a hard drive and attach it to the WDTV media player. So I got this when it was on sale. It works fine when it works...but I've been having problems with it constantly, both when connected to my desktop as well as the WDTV media player. What happens is, when I am copying large files, part way through, I get an error that 'system cannot find the file specified'...etc..and then I notice that the drive light is off.
Summary: I love the compactness of this unit! It worked great for five months. I use it without the software, just drag and drop backup. It started taking extremely long to back data up, on either of my computers. So I was trying to format it to start over and it wouldn't. WD tech support was great in trying to reformat it, and when they couldn't, are sending a replacement. Would buy another.
Difficult to retrieve data, USB port attached to logic board
mommymommy "mommymommy", Amazon
11 January 2012
Summary: This drive basically works well, but the design of the drive makes it much more difficult to retrieve your data if you damage the USB port or the enclosure, which for me is the most common way my external drives break. I bought two of these and I damaged the USB port on one of the drives (my fault, not WD's fault.
Summary: Showed up a day late but that is on the seller. Is not compatible with PS3. Set up was easy on one of our computers both sony VAIO, didnt work on the other. Will return and try again with a different brand...
Hardware seems excellent, software now works but has some bugs
5 January 2012
Summary: 1/25/12: Update to review below - Even though I updated the SmartWare software a few times, the problem remained. After totally removing it (I needed to download a 3rd party removal tool since it wouldn't remove itself correctly)and reloading it from scratch, it no longer takes over the CPU and functions properly, so I updated my rating from 1 to 3.
Summary: The size serves my purpose very well: monthly backup and bank SD box storage. Firewire 800 would be desirable if used on a regular basis. The usb is very slow for large disk, as this is, backup. Also, on a long run it gets hot. I put an ice pack on top to keep it cooler.