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Western Digital My Passport
6.7 out of 10

Western Digital My Passport

The world's most popular portable drive is now smaller than ever Read more

Great Deal: $281.56

Reviews and Problems with Western Digital My Passport

Showing 1-10 of 240
Overall 2
2.0

HATE Western Digital

Lovefam6, Amazon
4 weeks ago
  • Summary: If I could give it 0 stars I would. I can not open any of my files and this was my only back-up. My computer crashed thanks to my 18 mo old and a cup of coffee I stupidly left next to it. I get a new computer and plug in my trusty WD passport only to find that I can't open any of my files.
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Overall 2
2.0

Dies right after warranty expires

Jose J., Newegg
22 May 2015
  • Summary: Used this as a data back-up. Learn my lesson if I want reliability DO NOT buy Western Digital. Lesson learn (and it was really pricey).
  • Pros: USB 3, USB powered, comes with cable, works right out of the box
  • Cons: Comes formatted in NTFS (better if it was exFAT) short cable dies at around 25 months company is not responsive
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Overall 2
2.0

Very loose when carrying all portable 2.5-inch drives

Vinh Duong, Amazon
11 May 2015
  • Summary: Since seller has not written the dimension of this case with its picture, it is bigger than the one is described on the product information. It becomes very loose to store all WD Portable Ultra drives and all Seagate portable Slim drives.
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Overall 2
2.0

High Likelihood of Losing Data: Do Not BUY

darbs, B&H Photo
28 April 2015
  • Excerpt: I have 3 of these hard drives & have lost data on 2 of them. A friend of mine lost all the data on hers as well. When you transport them & move them around, they run into problems.
  • Pros: Cheap
  • Cons: Not Portable, Not reliable
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Overall 2
2.0

Died after 40 days

Alexander J., Newegg
24 April 2015
  • Summary: Died just out of warranty of New Egg, now I have to deal with Western Digital. Poor customer service.
  • Pros: Compact Well desiged
  • Cons: Durability Poor customer service
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Overall 2
2.0

One Star

Pasqual Ambrosino, Amazon
16 March 2015
Overall 2
2.0

Have to hold it closed with large rubber bands

Ann, Amazon
11 October 2014
  • Summary: I wish there was a 0 star rating, but it looks like 1 star is the lowest rating I can give something. The plastic zipper was broke upon receipt. I was traveling when I ordered it and had to kept it as it was better than nothing. So, I do use it, but I have to hold it closed with large rubber bands.
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Overall 2
2.0

Depends on how you use it.

DiannaRose, Amazon
22 September 2014
  • Summary: After I received it,, I wondered why I got it. My Passport Ultra 1TB HD was meant as a backup for my pix/docs, etc. It's permanently installed and not meant as a removable or transportable device. Got it and don't know what to do with it. Don't get it if it is not meant to be transportable.
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Overall 2
2.0

One Star

M. DeP, Amazon
28 July 2014
  • Summary: This case is terrible. The zipper broke in about 3 days.
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Overall 2
2.0

Crashed in under 1yr

Casey W., Newegg
12 June 2014
  • Summary: In general, I'd consider getting another one just like it, but this one went without warning and now I'm in that awful limbo of not having a back-up of the last 3 years of data and every picture I have of my 2.5 year old.
  • Pros: large space, fast data transfer, small design
  • Cons: Crashed in under a year without warning. Total failure, so my "back-up drive" is less useful than a picture of my computer on my desk. Very disappointed, expected more from WD
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