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Dummy.190587
6.4 out of 10

Western Digital My Passport for Mac (WDBAAB2500ACH / WDBAAB3200ACH / WDBAAB4000ACH / WDBAAB5000ACH / WDBAAB6400ACH)

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Reviews and Problems with Western Digital My Passport for Mac (WDBAAB2500ACH / WDBAAB3200ACH / WDBAAB4000ACH / WDBAAB5000ACH / WDBAAB6400ACH)

Showing 1-10 of 69
Overall 2
2.0

Crap

samaiyah, Amazon
15 August 2014
Overall 10
10

Still going after many years

maryann, Amazon
4 June 2014
  • Summary: This little device has been my faithful backup for many years and is still working just fine. I recently bought an upgraded Passport because I'm so happy with it. I previously had a much bigger and pricier "my book," which conked out after about a year. Meanwhile, this one is still going strong.
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Overall 6
6.0

Okay

Emma Rentz "Emma", Amazon
2 January 2014
  • Summary: The chord that connects the drive to my computer doesn't connect well. When performing a backup the drive often malfunctions in the middle by barely touching the drive or the computer I'm backing up. Looks good, good size. I like that there's a case that comes with it.
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Overall 6
6.0

Just order the right one!

Roger M. Woodbury, Amazon
10 October 2013
  • Summary: It probably is if I had ordered the right one! But I made an error and ordered a version for a Mac and I use a PC. I returned it and as usual, Amazon was perfect throughout the entire transaction.
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Overall 2
2.0

Lasted 13 months

Fire at Will, Amazon
21 August 2012
  • Summary: Spend a little more and get a better one. The connection is to small and flimsy and it flat out died after 13 months of use with a desk top computer. I wouldn't buy it again.
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Overall 6
6.0

Just what I needed

Michelle, Amazon
19 May 2012
  • Summary: Bought this back in 2010 & it was perfect. Nothing was wrong with it and it still works to this day!
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Overall 2
2.0

Horrible Product, Worse Customer Service

John Doe, Amazon
2 January 2012
  • Summary: I bought this hard drive to act as a backup for my Mac. Worked good with Time Machine for about 2 weeks. After that entire system became corrupt. Spoke to WD customer service and they tried to convince me to send the disk with my files still on it so that they could fix it. On top of that they wanted me to pay for shipping. I recommend buying a Seagate drive instead. I've had one since this event and it hasn't faltered once.
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Overall 2
2.0

I just give One star or five stars

Pasang, Amazon
25 December 2011
  • Summary: I bought used one, and unfortunately, the USA cable plug was so loose. sometimes, when I was backing up my computer, even with a slight touch or shake, it gets ejected from my laptop and my laptop would warn: "Your disk has ejected improperly. if possible please eject properly next time" But I can't help because the the seller didn't tell me anything about his loose USB cable plug.
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Overall 4
4.0

Looks nice, too complicated to use

Sara390 "sara3903", Amazon
30 November 2011
  • Summary: The My Passport is light, looks nice and has a big capacity for most people. But when you start using it--well, the system design is pretty poor. I had to resinstall the software several times when the drive locked itself and the software wouldn't properly detect it and then started crashing. I had to emailing customer service because the online guides are difficult to navigate and answers are often in geek speak.
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Overall 4
4.0

One bump and it's dead.

J. Salvas "camerajim", Amazon
13 November 2011
  • Summary: While traveling, I was stupid enough to put some photo files on here for which I did not yet have backup copies. While in a hotel room copying files from my internal hard drive to this unit, I dropped the drive about a half foot onto a carpeted floor. That was it. Dead drive. Despite the best efforts of a recovery specialist, I lost everything, including some photos from a recent trip to Shenandoah National Park.
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