Reviews and Problems with Western Digital My Passport Essential SE 750GB USB 3.0 (WDBACX7500ARD/WDBACX7500ABL/WDBACX7500ASL/WDBACX7500ABK)
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New WD My PAssport HDDs
17 October 2010
Summary: I have had several WD My passport drives in the past and have recommended them to my clients. The drive works well and seems to last as well as can be expected. In my experience they are well made and feel solid. My biggest issue with this HDD is the non standard USB connection.
Summary: I've been a big fan of the prior WD portable drives, so I was amazed at how far off base they were on this implementation. The bloatware is awful, and if I'd wanted that crap on my drive I'd install it myself. What a big-brother implementation with it already installed and causing problems.
Summary: I bought this drive at a store in the UK to handle some emergency backup needs. Out of the box the cable was flakey. I eventually figured out a way to balance it on it one end and attach a few rubberbands to keep it connected.
Cons: Both my friends and mine have a really finicky USB plug. bump the cable the wrong way and the drive disconnects. Really annoying when watching videos. WD needs to go back to the longer, more common "mini-B" style plug. The SmartWare is a pain in the ****! I do see WD has come out with some update...
Summary: Nice capacity, but the cable/connector seems designed to make it unusable. The cable is very short (19" tip-to-tip), requiring a flat spot immediately adjacent to your laptop. Forget about using this thing on an airplane, an easy chair, etc.
Pros: Good capacity.
Cons: Cable too short (18"). Connection/connector is extremely delicate. Loses connectivity easily. Slow/low-performance, but to be expected with a small, high-capacity, USB-powered drive.
Summary: I've had a couple of Passport drives but this is by far the worst, so poor I've returned it. I purchased the previous model (no longer available) WD 750GB drive as a gift for my son. Performed flawlessly. Every time you move this drive even slightly, it reboots.
Pros: Smaller than other Passport Drives
Cons: Poorly designed connector, frequently fails causing drive to disappear Poorly written and obtrusive software, can't remove
Summary: The main problem I have with the new passport is that it causes my computer to crash every time I remove the drive. So I have to switch off my PC first if I want to remove the drive. This probably will not affect you but be aware that it might happen. The drive essentially consists of two parts.