Reviews and Problems with Western Digital My Passport Essential SE 750GB USB 3.0 (WDBACX7500ARD/WDBACX7500ABL/WDBACX7500ASL/WDBACX7500ABK)
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18 December 2010
Summary: I have replied (2) times regarding this to "FUNNY MONEY" the same issue with this product and to this date, I have not received a reply. Currently deployed in Afghanistan for a year. Very disappointed!!! The TB that was just purchased was working great for about a week. 1 of Western Digital My Passport Essential SE 1 TB USB 2.0 Portable External Hard Drive WDBABM0010BBK-NESN (Midnight Black) [ASIN: B002OB49SM] To whom it concerns, Very happy with product that I just...
Summary: I have had several WD My passport drives in the past and have recommended them to my clients. The drive works well and seems to last as well as can be expected. In my experience they are well made and feel solid. My biggest issue with this HDD is the non standard USB connection. What a pain in the a**. Why do companies feel the need for changing to proprietary connections when the regular ones work fine.
Summary: I've been a big fan of the prior WD portable drives, so I was amazed at how far off base they were on this implementation. The bloatware is awful, and if I'd wanted that crap on my drive I'd install it myself. What a big-brother implementation with it already installed and causing problems. Also, what's with the terrible tenuous micro-usb connection? WD, how could you be so wrong???
Summary: This product requires you to jump through lots of hoops before it becomes usable. There is an installer for the "SmartWare" utility that promptly crashed on my computer. It took me an hour to first update the drive's firmware using another computer, and then download and run yet another utility that disables the "SmartWare Virtual CD" from popping up each time the drive is connected. This is easily the least user friendly device I have purchased in years.
Summary: I bought this drive at a store in the UK to handle some emergency backup needs. Out of the box the cable was flakey. I eventually figured out a way to balance it on it one end and attach a few rubberbands to keep it connected. The smartware software provides encryption, but all the other stuff with insisting on categorizing your files everytime the drive is plugged in is an annoyance. Finally, today, after about four months of use, the drive is corrupted.
Cons: Both my friends and mine have a really finicky USB plug. bump the cable the wrong way and the drive disconnects. Really annoying when watching videos. WD needs to go back to the longer, more common "mini-B" style plug. The SmartWare is a pain in the ****! I do see WD has come out with some updates to get rid of it so i guess i wont rip on it too much...
Cable connection easily lost with very little movement of HD
T. Pamment "Sit-com fan", Amazon
26 January 2010
Summary: What was Western Digital thinking? I own several of the older versions of the Passport with the mini USB connection and all were fantastic. Now I have this new 750 GB Passport with the micro USB connection and with the slightest bump to the drive connection is lost. Don't even get me started on the new software apps loaded on it as they are troublesome in their own right. Everytime I connect the drive I get a message that it was not installed properly.
Summary: Nice capacity, but the cable/connector seems designed to make it unusable. The cable is very short (19" tip-to-tip), requiring a flat spot immediately adjacent to your laptop. Forget about using this thing on an airplane, an easy chair, etc. Attaching it to a tower desktop with USB ports up top, the cable is too short to reach the desk. I need to try it with a USB extender cable, but I wonder if maybe the line drivers in the drive can't power a longer cable.
Pros: Good capacity.
Cons: Cable too short (18"). Connection/connector is extremely delicate. Loses connectivity easily. Slow/low-performance, but to be expected with a small, high-capacity, USB-powered drive.