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Western-digital-my-passport-essential-750gb.6940376
6.6 out of 10

Western Digital My Passport Essential SE 750GB USB 3.0 (WDBACX7500ARD/WDBACX7500ABL/WDBACX7500ASL/WDBACX7500ABK)

Maximum capacity, maximum style. Featuring 750GB of storage capa Read more

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Reviews and Problems with Western Digital My Passport Essential SE 750GB USB 3.0 (WDBACX7500ARD/WDBACX7500ABL/WDBACX7500ASL/WDBACX7500ABK)

Showing 1-10 of 31
Overall 2
2.0

Stop working and lost all my data after 1 year of

Bryan, rakuten
1 May 2013
  • Summary: The product stopped working after 1 year of using it now all my data is gone!!! To fix it would cost me a arm and a leg. Not happy at all!
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Overall 2
2.0

Waste of money

Vel, Amazon
31 January 2012
  • Summary: The software they had given for backing up files was taking all of RAM memory even the drive is not connected. While taking backup, it was too slow and took hell a lot time. And atleast using it as any other USB drive was ok for few days and after that even that has become slow. To view the folder content, I have to click and wait for 2-5 min. And these days, copying in and out this drive has become a full day work.
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Overall 2
2.0

Total waste of money

Kita, Amazon
31 December 2011
  • Summary: Up until now, I've liked Western Digital products. But after this, I'm not going to buy any more--Seagate or another company will be getting my business. I bought the Essential SE 750GB, expecting to have well over 700GB of space. I have LESS than 700GB thanks to the hidden partition with WD's "Smartware" (that is A LOT of lost space). And WD leaves users with absolutely no way to get rid of that partition and recover the space.
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Overall 2
2.0

DO NOT BUY THIS DRIVE

Cory, Amazon
15 December 2010
  • Summary: TOTAL JOKE! Never WD again! And by joke I don't mean a funny joke. I mean the joke that everyone falls asleep to. Then they wake up and the joke is still going on, and now they're mad because this whole time they thought the joke was a dream. But no, the joke continues, it's real, people; this drive is terrible. The joke doesn't stop. Smartware does not stop. Drive failed after 3 months of use.
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Overall 2
2.0

Non-standard USB

Frank Hellwig, Amazon
10 December 2010
  • Summary: I foolishly purchased this drive before reading the reviews - then opened the package to confirm. To me, all other features are irrelevant given that Western Digital has chosen a non-standard USB connector. I can't just throw the drive into by bag and go - I need to remember the cable and will be hosed if I ever misplace it. Come on, WD, half the world runs on mini USB and the other half on micro USB. What were you thinking! Shame on you.
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Overall 2
2.0

warranty not honored and won't work with vista despite saying it will

Marykathryn Clay, Amazon
7 August 2010
  • Summary: This worked when I first plugged it in after trying several USB ports, then never worked again. The drive doesn't even show up under windows explorer. I tried to find a driver online, but there wasn't one. Tech support blamed me (I am also tech support) and customer support refused to honor the warranty and wanted to send me a refurbished or recertified unit instead of just taking back the product that wouldn't work on my operating system.
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Overall 2
2.0

Be wary of disabling the WD Dumbware in Control Panel/System/Device Manager

sandy, Amazon
9 July 2010
  • Summary: My gripes: I have 2 Dell (one brand new) laptops, and neither give enough power in the USB ports for the 750 GB My Passport. Nor can I use my double USB cable from an old Seagate because the mini USB jack is different. Whenever I plug My Passport into my USB, it freezes my computer. I waited a full 60 minutes in one instance until I finally gave up and powered down my computer in order to detach My Passport.
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Overall 2
2.0

The plug has me bringing it back before I even use it

Ed, Amazon
5 July 2010
  • Summary: The plug!....yet another obscure USB type cable that I would rather not have. I am so tired of all these different types of USB cable connectors it drives me crazy. My printer, phone, Maxtor USB HD, and now my WD D, all are USB with a different cable that I can't share. Wonderful. BUT! here is the kicker- When I plugged it in, it didn't feel like it was in! I couldn't tell! so i touched it, and it fell out.
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Overall 2
2.0

Avoid this drive!

Stuart Howard, Amazon
18 April 2010
  • Summary: Good things don't always come in smart-looking, stylish packages. Outwardly, the drive looks well crafted. Graphically, the software appears easy to use and snazzy. But then you actually get to using the device, and the software, and you realize you've made a mistake in purchasing this drive. In short: my drive failed after 7 days of use. Days, not months or years. It was not dropped or banged. It just failed.
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Overall 2
2.0

The stupid cable ruins it

Ivan Storck "Founder, Sustainable Websites", Amazon
25 February 2010
  • Summary: This is the most unreliable external HD i have ever had the misfortune to purchase. The cable is easily dislodged by breathing on it, looking at it funny, or just about anything. Half the time I plug it in, it doesn't mount (show up on my computer). So, it's useless as a backup drive. Even if the cable does work, the hard drive comes with bloatware that is required to see the drive. Overall a F'ing useless piece of crap.
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