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Western-digital-my-passport-essential-750gb.6940376
6.9 out of 10

Western Digital My Passport Essential SE 750GB USB 3.0 (WDBACX7500ARD/WDBACX7500ABL/WDBACX7500ASL/WDBACX7500ABK)

Maximum capacity, maximum style. Featuring 750GB of storage capa Read more

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Reviews and Problems with Western Digital My Passport Essential SE 750GB USB 3.0 (WDBACX7500ARD/WDBACX7500ABL/WDBACX7500ASL/WDBACX7500ABK)

Showing 1-10 of 27
Overall 2
2.0

Stop working and lost all my data after 1 year of

Bryan, rakuten
1 May 2013
  • Summary: The product stopped working after 1 year of using it now all my data is gone!!! To fix it would cost me a arm and a leg. Not happy at all!
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Overall 2
2.0

Waste of money

Vel, Amazon
31 January 2012
  • Summary: The software they had given for backing up files was taking all of RAM memory even the drive is not connected. While taking backup, it was too slow and took hell a lot time. And atleast using it as any other USB drive was ok for few days and after that even that has become slow. To view the folder content, I have to click and wait for 2-5 min. And these days, copying in and out this drive has become a full day work.
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Overall 2
2.0

DO NOT BUY THIS DRIVE

Cory, Amazon
15 December 2010
  • Summary: TOTAL JOKE! Never WD again! And by joke I don't mean a funny joke. I mean the joke that everyone falls asleep to. Then they wake up and the joke is still going on, and now they're mad because this whole time they thought the joke was a dream. But no, the joke continues, it's real, people; this drive is terrible. The joke doesn't stop. Smartware does not stop. Drive failed after 3 months of use.
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Overall 2
2.0

Be wary of disabling the WD Dumbware in Control Panel/System/Device Manager

sandy, Amazon
9 July 2010
  • Summary: My gripes: I have 2 Dell (one brand new) laptops, and neither give enough power in the USB ports for the 750 GB My Passport. Nor can I use my double USB cable from an old Seagate because the mini USB jack is different. Whenever I plug My Passport into my USB, it freezes my computer. I waited a full 60 minutes in one instance until I finally gave up and powered down my computer in order to detach My Passport.
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Overall 2
2.0

The stupid cable ruins it

Ivan Storck "Founder, Sustainable Websites", Amazon
25 February 2010
  • Summary: This is the most unreliable external HD i have ever had the misfortune to purchase. The cable is easily dislodged by breathing on it, looking at it funny, or just about anything. Half the time I plug it in, it doesn't mount (show up on my computer). So, it's useless as a backup drive. Even if the cable does work, the hard drive comes with bloatware that is required to see the drive. Overall a F'ing useless piece of crap.
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Overall 2
2.0

Wait

TechJunkie "Jim", Amazon
7 December 2009
  • Summary: 1) I don't like any space nor any effort that I have to give to disable or remove software. Stupid move, but not unique to Western Digital. I have a Luxio USB 128GB memory key that does the same. What goes through the minds of these companies I do not know. I don't care if I only lose a small part of the capacity, or I can go to a website and get a way to shut it off. The latter takes my time, doesn't that have any value?
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Overall 2
2.0

Three strikes...

woid, Amazon
7 December 2009
  • Summary: This is my THIRD straight WD Passport LEMON. Within the last 6 months or so, I bought first one WD 500 GB drive, which failed, and then another, which failed. Both of them had connection problems, which led to data corruption. And both of them failed completely within weeks. I didn't buy them from Amazon, but from a local big box. The first time, I replaced the bad one with the same model, figuring it was a fluke.
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Overall 2
2.0

Western Digital should recall this product

F. Chab, Amazon
28 November 2009
  • Summary: I have purchased most of the previous versions of passports. And this latest product (750G) is really bad. There are two things that are going wrong: 1) New cable. The new cable constantly loses the connection with the hard drive. They should have kept the regular cable, unsure why they had to change it. 2) Proprietary software in the bios. You can not delete it. It is in the bios. It never goes away. After using it for one month, the HD broke down.
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Overall 2
2.0

proprietary usb cable + software partition which cannot be removed

Dan Ruiz "DR", Amazon
13 October 2009
  • Summary: This unit came with a software partition which cannot be removed. I paid for a hard drive, not software. The partition acts as a virtual CD and tries to install itself every time you plug it into a computer. You cannot remove this partition either. A total waste of space on the hard drive and waste of time every time you have to tell it to not install. Almost as bad as that, the USB cable is a proprietary one.
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Overall 2
2.0

Hard drive did not work for me

Peter B. "Peter", Amazon
29 June 2012
  • Summary: This hard drive is a huge disappointment. The Smartware backup software is complex and did not work. I tried to use the drive for normal storage, but kept getting "write protected". When connected to the computer, it appeared in Windows Explorer as a CD drice with only a few MB of capacity. I am having to return itto the supplier.
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