Reviews and Problems with Western Digital My Passport Essential 2.5" 5400rpm USB 3.0 (WDBACY series/ WDBADB series)
Showing 1-10 of 20
Enough w/Bloatware Already
John Barbell, Amazon
25 October 2011
Summary: Yes, I understand that the majority of users do not know how to format their hard drives let alone backup their files and folders on their own. Nothing quite like your hard drive trying to take over your computer with all the junk they install on it. 391MB of files come on this drive when you pull it out of the box. I immediately pulled them off an threw them on a backup drive just in case I sell this. Recommendations on what to do upon receiving this drive.
Summary: The WD comes pre-loaded with software that forces you to use it as a back-up system. The software can't simply be deleted, but instead must be removed with a utility program to reformat the drive. The preloaded software doesn't allow you to drag & drop files onto the drive. However, once the drive is reformatted you can use it properly and it works great. I'm giving my review three stars - if the drive came without the software it would easily get five stars.
Summary: Bought this cute little portable hard drive to back op our Imac. It seemed to be working until one day when I noticed the Icon for the Back Up drive had turned Orange. A short time later our Imac crashed our OS during a power failure. When we went to restore we discovered a major problem. Yep we lost a lot of stuff! After replacing with a Segate unit (noticed a lot of wierdness went away with the new drive).
Summary: I purchased this drive as a simple and quick alternative to backup my data. It works fine and serves that purpose well. However using it as a portable storage unit is somewhat annoying. It does not use a standard cable, therefore I'll have to fit a extra cable in my already cable infested notebook case. And I have to be careful taking care of the cable because it is the only one I have. Another annoying thing is the software it included on the drive.
Summary: So far the drive works well...the unlock feature works good, its quiet and fast and nice and small...thats the good stuff...now the bad stuff. Outside of drive is nice shiney plastic which virtually scratches at even the slightest touch. The drive does not come with any carry case (which you have to buy separate and not cheap..but thats ok) but the software that comes with drive is horrendous.
Summary: Drive itself is ok. But... 1. USB cable is way too short and plug is a non standard one, 2. There's no USB socket protection (e.g. rubber cap, like in my old WD Passport 120GB), so it'll become dirty with time 3. You cannot disable virtual CD.
Summary: I purchased a Western Digital My Passport Essential 500 GB at a local retail store and returned it a few days later. I installed it like any other USB external harddrive by just plugging it in. The drive worked ok and the small package takes very little space in a laptop bag, so really hated to give it up. The problem is the SmartWare on Virtual CD. Whenever the drive is plugged in, a Virtual CD appears. The SmartWare installer autoruns as if a CD was inserted.
Summary: Contrary to what many other reviewers are saying, the USB interface on this drive is not proprietary. It's the new (about 2 years old) Micro USB interface which we'll see on many new electronic products. My Samsung cell phone has it and it's used on some bluetooth headset chargers. The advantage is it allows a slimmer product and is supposed to provide a more secure connection. But WD should disclose that they've switched to this new cable.