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Western-digital-my-passport-essential-500gb.7039195
7.2 out of 10

Western Digital My Passport Essential 2.5" 5400rpm USB 3.0 (WDBACY series/ WDBADB series)

Small in size, big on storage. Boasting 500GB of storage capacit Read more

Best Price at Amazon

Reviews and Problems with Western Digital My Passport Essential 2.5" 5400rpm USB 3.0 (WDBACY series/ WDBADB series)

Showing 1-10 of 13
Overall 4
4.0
Value for money 4
4.0

User Review

ocdrumguy, Walmart
1 June 2010
  • Summary: Well, I figured I'd wait to write my review on this, because I hoped this would be a great portable HDD. After owning this portable HDD for 5 months, I've come to realize that it is junk. Here's why: -USB Cable connection on HDD is small, thin, and loose. -The hard drive continuously disconnects from the PC at the slightest movement of the desk, or surface where the hard drive is placed on. -The USB port is not secured correctly and is flemsy.
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Overall 10
10
Value for money 4
4.0

User Review

elatos, Walmart
6 December 2009
  • Summary: This product is fabulous for backing up your PC. WD builds great products and the Passport is not exception. The only thing that I am disappointed about is that this product is now being significantly discounted by WalMart's other competitors. I am kicking myself for paying too much for this product.
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Overall 4
4.0

Only works when it feels like it

Morningside Man, Amazon
15 September 2012
  • Summary: I have had no end of problems with one of these. I bought it because it was a small and neat external drive for backups that I thought I could just leave connected to my PC to go about backing up in the background. But this has to the single most troublesome item of tech I have ever bought. The drive only works once in every 5-6 times that I start up my computer.
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Overall 4
4.0

Poor delivery

harryhewitt, Amazon
9 July 2012
  • Summary: WD My Passport Essential 500 GB Pacific Blue Portable Hard Drive (USB 3.0/2.0) I ordered an item about 6 weeks ago and have still to receive it. I have received no explanation as to why this is the case. I would not order from this company again.
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Overall 4
4.0

Not robust, iffy software

Comical Engineer "comicaleng", Amazon
22 January 2012
  • Summary: Good points: * Good data transfer rate * Compact Bad points: * Dropping it just 100mm onto a hard surface can kill the drive!!! * Bundled backup software will only sync to 1 pc hence useless to move data between several PCs if you have used backup functions * Backup software also encrypts data - but locked to 1 pc, so if that PC goes you are stuck with a disc full of encrypted data that you can't easily get back * WD also use hardware encryption so if the drive does...
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Overall 4
4.0

'Smartware' is resource hog

History student, Amazon
12 November 2011
Overall 4
4.0

Dead

Gerry, Amazon
17 September 2011
  • Summary: After using it for a few months this drive died. Computer wouldn't recognise it and lots of information lost - very disappointed.
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Overall 4
4.0

Great at the start then .....

unawalsh, Amazon
4 September 2011
  • Summary: I loved the passport when it arrived, easy to use (on advice of another user I avoided the software), backed up all my files and pictures, now it won't work, whirring noise constant light but won't show up on any of my drives, have tried various forums and this is a problem with some of the passports, worryingly some are stating loss of data which would be a disaster!!!
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Overall 4
4.0

Poor connection

Miss A "purlinterrupted", Amazon
13 August 2011
Overall 4
4.0

A compact stylish Drive spoilt by its embedded software and inadequate cable

Mr. P. J. S. Duckworth, Amazon
8 January 2011
  • Summary: I bought this drive around 2 months ago but unfortunately (from the point of view of returning it) only started to use it one week ago - I should have read the Amazon reviws first! I bought it because I needed much greater storage for my image files than my current 16gb USB stick offered, but still wanted the flexibility of choosing which files I wish to archive, and to make seamless transfers between 2 computers and the storage drive.
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