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Western Digital My Passport Essential 2.5" 5400rpm USB 3.0 (WDBACY series/ WDBADB series)
6.4 out of 10

Western Digital My Passport Essential 2.5" 5400rpm USB 3.0 (WDBACY series/ WDBADB series)

Small in size, big on storage. Boasting 500GB of storage capacit Read more

Best Price at Amazon

Reviews and Problems with Western Digital My Passport Essential 2.5" 5400rpm USB 3.0 (WDBACY series/ WDBADB series)

Showing 1-10 of 74
Overall 2
2.0

Died and is not repairable.

J. Burke, Amazon
29 November 2013
  • Summary: With fairly light use it died in less than two years. That's bad enough, but when I opened it up with the idea of swapping out the hard with an extra one I have, I discovered that they are custom made hard drives. The USB connector that you plug the cable into is soldered onto the hard drive.
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Overall 2
2.0

Do not buy this hard drive

Diana Cioffi, Amazon
6 June 2013
  • Summary: I have never written a product review (good or bad) before. This product is so bad that it shouldn't even be on the market. The one thing you want to know when you buy a hard drive is that you can rely on it - you want to know that you can access your data.
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Overall 2
2.0

It died just when I needed it.

Just call me MawMaw, Amazon
22 November 2012
  • Summary: Used it for backup 3 times and when I needed it to restore my files it died. Not even a year old and the only support available was to reformat the drive.
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Overall 2
2.0

this product is a problem

Jeffrey Kauffman, Amazon
6 April 2012
  • Summary: I purchased 2 of these. After a week one stopped working and WD replaced it. Now 5 months later both of the devices I have been using have ceased working. When I attach the drive I get a message from from out of the blue that says the disk "was not repairable"--- .
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Overall 2
2.0

Warning, Very Disappointing--This Product Has Changed

Dutton Peabody, Editor "C D Mann", Amazon
31 March 2012
  • Summary: The first ones were great little drives. However, the newer ones have a really bad micro USB connection that does NOT want to stay connected. So, if a butterfly flaps it wings 100 yards away, the cable comes unplugged. Totally unacceptable for what absolutely needs to be a rock solid product.
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Overall 2
2.0

Not as fast as claimed

Eric C., Amazon
14 March 2012
  • Summary: I bought this to have a separate backup storage of digital pictures. The drive's packaging claimed to take about 54 seconds to transfer 500 pictures over USB 3,0, and 2 minutes over USB 2.0. I tried this on 3 different computers total.
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Overall 2
2.0

Lost my money and my data

TiffanyP, Amazon
1 March 2012
  • Summary: I loved the size and weight of this for travel and the price seemed quite reasonable. I hooked it up and got several gigs of data transferred over and was feeling pretty good about it. Two days later, the drive failed.
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Overall 2
2.0

Do not buy for backup!!

pierreb, Amazon
26 February 2012
  • Summary: Only 297 Gb available for backup! NOT 500 Gb! Once you have managed to get rid of the virus-like operating software, there is only 297 Gb of free space. Does not work well with MS backup.
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Overall 2
2.0

Junk

pierced1, Amazon
24 February 2012
  • Summary: This only lasted two months. It's junk. I had lots of stuff backed up on it, and it just failed and I cannot retrieve anything.
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Overall 2
2.0

janky software performance on Mac

Daniel Peixoto Irby, Amazon
18 February 2012
  • Summary: Hey guys, You might be thinking what I was a week ago: it's cheap, the reviews are pretty good, maybe you owned a WD drive in the past and it sucked then, but at this point it was a few years ago, so maybe they've improved, right? Wrong.
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