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Western-digital-my-passport-essential-1tb.6940375
6.5 out of 10

Western Digital My Passport Essential SE 1TB USB 3.0 (WDBACX0010BSL/WDBACX0010BRD/WDBACX0010BBL/WDBACX0010BBK)

Maximum capacity, maximum style. Featuring 1TB of storage capaci Read more

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Reviews and Problems with Western Digital My Passport Essential SE 1TB USB 3.0 (WDBACX0010BSL/WDBACX0010BRD/WDBACX0010BBL/WDBACX0010BBK)

Showing 1-10 of 27
Overall 4
4.0

missing cable

Vijay, rakuten
17 September 2013
  • Summary: I ordered two external drives. They arrived with one cable. Each drive should have its own cable.
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Overall 4
4.0

Head Crashed Easily

Jonathan V., Newegg
8 July 2013
  • Pros: Worked as advertised. It had a fairly good speed to it.
  • Cons: It's extremely susceptible to a head crash. I picked it up and it slipped out of my hand from less than an inch off of the table... It died on the spot.
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Overall 4
4.0

Excellent drive until failure

Matthew B., Newegg
1 August 2012
  • Summary: luckily got the extended warranty. Will be returning soon - it mounted on the fourth try and I'm dumping all of my files off it. Fantastic drive while it lasted.
  • Pros: High transfer speed, large space, reasonable price
  • Cons: Click of death onset after (almost exactly) 1 year use
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Overall 4
4.0

Failing after 6 months

Jake P., Newegg
6 January 2012
  • Summary: I hope I can save my movies.
  • Pros: High storage Portable When it worked, it worked fabulously
  • Cons: Started giving out after 3 months. Now, it only works intermittently, and is slow when it does. I am going to buy an internal drive, and hope this one lasts until I can transfer all the data.
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Overall 4
4.0

Good space

Anonymous, Newegg
29 November 2011
  • Summary: None
  • Pros: It has 1 TB of space. Excellent for doing full back ups, system images, storing pictures, videos, music files...
  • Cons: I bought this to run VMWare virtual operating systems without having to put them on my physical hard drive. This is not near fast enough to run a virtual operating system on, much less 3 or 4 at once. There seems to be an issue with the adaptability from the native USB 3.0 to the USB 2.0 as well. The transfer rates are not near what a USB 2.0 should be when transferring files through a USB 2.0 connection. If you have any desire to do anything more than store data. I w...
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Overall 4
4.0

Dissappoint

Luan N., Newegg
8 October 2011
  • Pros: Work well but died after 1 year.. Usually I luv WD product but this is the first time I got problem. All my Movies are gone thank to WD.. Sighhh
  • Cons: Read Pros; hope my other WD aren't gonna died like this . ( I bought 2 of them)
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Overall 4
4.0

Regret this purchase

Stanley B., Newegg
4 September 2011
  • Summary: I read some of the bad reviews about the drive and the undeleteable software, but I figured I could work around it. WRONG. At first I installed the "Smartware" software and figured I'd give it a try, but the backup options it provides are limited and inflexible. Not only that, but it's very resource intensive, and it was killing my older computer and my netbook to the point that I needed to uninstall it completely.
  • Pros: *Large capacity *Nice looking
  • Cons: *WD Smartware software is invasive and unwelcome *Drive only works on some of my computers *Absolutely not worth the hassle *It a USB hard drive. It should be simple to use and compatible with any computer, instead it has presented me with problems on every computer I have tried it with.
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Overall 4
4.0

WD tried & failed to fix 2 serious issues. Reduced from 5 to 2 stars.

Ellery Davies "Ellery (at) StarBus (dot) com", Amazon
5 December 2010
  • Summary: Feb 2010 update (original review follows)... After months of negotiating with Western Digital and trying to work through two serious design flaws with this drive, and after experiencing a horribly botched attempt to correct the problem (I still don't have a working drive...Even new shipments in Feb 2010 have the same problem!!), I am reducing the user rating from 5 to 2 stars.
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Overall 6
6.0
Value for money 8
8.0

Not for viewing picture files.

Walmart
15 June 2010
  • Summary: This Western Digital One terabyte USB hard drive is extremely durable yet unbelievably quiet, and its read/write speed is excellent. It is compact, about the size of a wallet, is handsomely designed, and so affordable that I bought two of them. Were it not for a couple of problems I would have given it five stars. The WD SmartWare feature, which emulates a CD drive seems to cause Windows Explorer to stop responding.
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Overall 4
4.0

Smallest available portable 1TB storage with technological dead end

muol, Amazon
17 March 2010
  • Summary: Suffice it to say: (+) small size (-) USB interface directly integrated on hard drive's circuit board (I've uploaded two images for illustration) (-) virtual CD crap ware, which (still!) can be just disabled but not removed This drive could be an outstanding product but Western Digital messed it up on the home stretch. As of now this is the only 2.5" 1TB hard drive available.
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