Reviews and Problems with Western Digital My Passport Elite (WDBAAC series)
Showing 1-10 of 15
A few years ago, Western Digital Passport drives came ...
M. Gilkey, Amazon
31 May 2015
Summary: A few years ago, Western Digital Passport drives came with either a defective cable or a defective USB socket (probably a defective socket), which made it impractical to use the drive -- the slightest jiggle would cause the cable to come loose and the drive would shut down in the middle of whatever...
DON'T WASTE YOUR MONEY!~ CRASHES! NOT SAFE STORAGE!!!
Helynn Schufletowski "skippy", Amazon
9 May 2013
Summary: I bought one of these because a photography teacher said that an external hard drive was the safe way to store all my photos. It has crashed twice and I've lost ALL of my pictures! Don't waste your money! I'll never buy another WD product again!
Summary: I loved this product, until it stopped working. When I did some research, this is very common for this product. When you call customer service they will ask if you backed it up. So you have to back-up your back-up? Do not use this product to hold any important data that you will want later.
Summary: Purchased this product and I hate it. I transferred what I thought was all of my folders and files to this external hard drive prior to re-writing my computer. However, it only saved the folders-not the files in the folders so I lost everything.
Summary: this has to be the worst ehd i have ever owned. it has to have some sort of priority software loaded to even see this piece of junk. i have a little lacie 500MB that is plug and play and it blow this away. stay far, far away from this drive.
Summary: I bought this from Costco, it worked at first. After one year, it starts to fail. Looks like it doesn't get enough power. I returned it (WD customer service is good, you only need to pay shipping to ship the defective one back). The replacement had the same problem.
Summary: I have a portable computer and bought this drive to do regular backups of the computer. The software that said that it did constant backups made it seem to be really great and was a key reason for why I bought this model. Notice that I said it was for a PORTABLE computer.
Summary: I was using this brand new Passport Elite to back up a less-than-one-year-old Passport Express. The Express failed DURING the backup. I returned the Express under warranty and was sent a refurbished one as a replacement.
Summary: There is absolutely no reason to use a proprietary plug! This is just silly. If you lose that cable you're screwed. It's very similar in size to one of the USB plugs, so why didn't WD use that?
Summary: I purchased this p.o.s with the hopes of backing up my laptop files. Well, It backs them up alright. 6.05 gig in at least 12 hours.WD was no help at all. There response was "Maybe it takes that long".Try the cable without the stand.You must be kidding if this is there idea of product support.