Reviews and Problems with Western Digital My Passport Elite (WDBAAC series)
Showing 1-10 of 13
DON'T WASTE YOUR MONEY!~ CRASHES! NOT SAFE STORAGE!!!
Helynn Schufletowski "skippy", Amazon
9 May 2013
Summary: I bought one of these because a photography teacher said that an external hard drive was the safe way to store all my photos. It has crashed twice and I've lost ALL of my pictures! Don't waste your money! I'll never buy another WD product again!
Summary: I loved this product, until it stopped working. When I did some research, this is very common for this product. When you call customer service they will ask if you backed it up. So you have to back-up your back-up? Do not use this product to hold any important data that you will want later. One day it will just crash and you will lose it all. To retrieve data from this device will be several thousand dollars because of the security features in it.
Summary: Purchased this product and I hate it. I transferred what I thought was all of my folders and files to this external hard drive prior to re-writing my computer. However, it only saved the folders-not the files in the folders so I lost everything. This product is very confusing to work with and runs really slow. Not efficient.
Summary: this has to be the worst ehd i have ever owned. it has to have some sort of priority software loaded to even see this piece of junk. i have a little lacie 500MB that is plug and play and it blow this away. stay far, far away from this drive.
Summary: I have a portable computer and bought this drive to do regular backups of the computer. The software that said that it did constant backups made it seem to be really great and was a key reason for why I bought this model. Notice that I said it was for a PORTABLE computer. The portable computer, as most do, had "power saver" features. (That means that it turns off unused features in order to maintain the battery for as long as possible.
Summary: I was using this brand new Passport Elite to back up a less-than-one-year-old Passport Express. The Express failed DURING the backup. I returned the Express under warranty and was sent a refurbished one as a replacement. Now, I try to restore the backup from the Passport Elite onto the Passport Express or any other hard drive, and it will not restore. WD Support's response indicates they didn't even read my case.
Summary: There is absolutely no reason to use a proprietary plug! This is just silly. If you lose that cable you're screwed. It's very similar in size to one of the USB plugs, so why didn't WD use that? If I had known this before I bought it, I would not have supported this boneheaded design flaw with my money. Just say no to proprietary lock-in!
Summary: I purchased this p.o.s with the hopes of backing up my laptop files. Well, It backs them up alright. 6.05 gig in at least 12 hours.WD was no help at all. There response was "Maybe it takes that long".Try the cable without the stand.You must be kidding if this is there idea of product support. WD has some serious issues with there support team. Wd My Passport Delete.It doesn't matter what color they are all the same.
Summary: I hoped to have back up on photos and important data. All I got was a computer that slows down and locks up. I wish I never got this device for storage. I am just going to stay wish larger flash drives. Less problems and faster to use. Don't buy it, save your money.