Reviews and Problems with Western Digital My Book Thunderbolt Duo (WDBUPB0040JSL / WDBUPB0060JSL / WDBUSK0040JSL / WDBUSK0060JSL / WDBUSK0080JSL)
Showing 1-6 of 6
First Amazon Review... For a reason, and not a good one.
Matthew J Genuardi, Amazon
19 September 2012
Summary: I purchased this item on July 9th, 2012. Since that time, it has sat on the same spot on my desk, merrily plugging away... Until this morning that is. Just over two months later, one of the drives has decided to crap out, and I need to replace it. Thankfully, they are on sale, but as of now, the drive I bought for $600 two months ago is now a $750 drive. Yes, there is a warranty, but I can't risk the second drive failing while I wait for a claim to go through.
Summary: Have had this drive for a month and a half now, in this time I've had to rebuild the RAID 4 times and now it wont even rebuild. Will need to take into geek squad and get the data off the drives and buy some new drives. While it worked it was EXTREMELY fast. If I didnt have the problems that I'm having it would definitely be rated higher for me.
Summary: I used this for iMovie backups. I have 10 years of home video of my 3 kids, imported them all from tapes and eventually ran out of room on my 2TB Mac, so waited for a "reasonable" priced thunderbolt drive to hold the large files (a lot of it is very large HD video). I backed everything up and it was so, so fast, and quiet and impressive. I was thrilled until a week or two later it disappeared from the Mac - couldn't find it in IMovie, Finder, Disk Utility, etc.
Summary: The good points are that the build quality is great, it looks lovely and is very fast indeed. Unfortunately I've pretty much had only problems with this unit. After a couple of months the RAID configuration 'degraded' and it wouldn't rebuild. I could still access my data but I didn't have the security of the RAID which is why I bought the unit in the first place.
Summary: I had this for about two months before one of the hard drives conked out (which I understand is a fairly common occurrence on these). Thank God I had it mirrored and was able to back up the data to my iMac. I've chosen to give it two stars instead of one, though, because when it works, it works. However, I'm just now only using it for Time Capsule (for easy restores). I had been keeping my iPhoto and iTunes files on it.
Summary: I bought 2 such drives (6TB model) in expectation that they are fanless and almost silent. What a big disappointment - these drive DO have fan and and they are not silent! After long copy operations (say 30-40 min) the drives get quite hot and fan noise is unbearable! I cannot keep them on my desktop as the fan noise is really annoying. So I highly do NOT recommend to buy them if you need silent operation!