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Western Digital My Book Thunderbolt Duo (WDBUPB0040JSL / WDBUPB0060JSL / WDBUSK0040JSL / WDBUSK0060JSL / WDBUSK0080JSL)
8.2 out of 10

Western Digital My Book Thunderbolt Duo (WDBUPB0040JSL / WDBUPB0060JSL / WDBUSK0040JSL / WDBUSK0060JSL / WDBUSK0080JSL)

Best Price at Amazon

Reviews and Problems with Western Digital My Book Thunderbolt Duo (WDBUPB0040JSL / WDBUPB0060JSL / WDBUSK0040JSL / WDBUSK0060JSL / WDBUSK0080JSL)

Showing 1-10 of 15
Overall 2
2.0

A Problem From Day One

Art, Amazon
19 January 2015
  • Summary: The internal drive of the My Book was defective and was unable to download it's own software to my computer and causing a problem with the computer sleep/wake mode not allowing the monitor to come on when the computer was turned on. It inactivated the mouse and the keyboard as well. I Called WD customer service and received no solution. The person I spoke to wasn't aware of the software update.
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Overall 2
2.0

Crashed after 3 months

Ashley & Todd "Ashley Bedo", Amazon
28 June 2014
  • Summary: Currently giving this 1 star because this hard drive crashed after exactly 3 months. I have it set up to mirror itself so I am hoping I can still extract my extremely important media from it and save it. If so I will up my stars otherwise it is complete garbage, and completely defeats its purpose. Will update the post with how helpful WD customer service is and such.
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Overall 2
2.0

Returned item - not creditef

Thomas Kennedy, Amazon
8 November 2013
  • Summary: I returned this hard drive because I could not I use it because it is a Mac only drive and never received credit for the return
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Overall 2
2.0

Too much $$ to not include a cable

Misc, Amazon
2 November 2013
  • Summary: Seriously.... Just ship the cable with it!! Way too much money to not include a simple cable. I had other thunderbolt cables but of course this one would be different
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Overall 2
2.0

I hated it

Robert Knobf, Amazon
17 August 2013
  • Summary: Got one. it didn't work. Sent it back. Got another. It didn't work either. I guess you have to work some kind of magic.I wanted a good high capacity back up that i could plug in and use. This is not it. I wish I could rate it lower than one.
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Overall 2
2.0

Sad

VASC, Amazon
27 May 2013
  • Summary: The 1 star only applies to the fact that it did not meet my needs and I did not feel informed. I like Western Digital. I thought I had researched this product and understood the compatibility. The Apple genius' even agreed... Thunderbolt is not recognized by a non-thunderbolt machine. Your old trusted MacPro (without thunderbolt and running Mountain Lion or the 10.6 listed as compatible on the drive's box) will not recognize thunderbolt.
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Overall 2
2.0

DIDNT WORK

Ben, Amazon
11 April 2013
  • Summary: Didnt work the day i got it, called up, complained had to talk to about 5 different people, eventually managed to get details of where to return it to, had to pay $50 for shipping, then received the exact item the same as before with the same problem as when i first got it. Now stuck with it sitting on my shelf with no use, 700 bucks down the drain.
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Overall 2
2.0

Don't let WD fleece you, their own G-RAID 8TB Thunderbolt is a better drive at the same price!!!

Wrathwilde, Amazon
14 March 2013
  • Summary: You can currently get the G-RAID 8TB Thunderbolt w/7200rpm drives for $1 less, $789.99. The G-RAID is the high performance line. The WD My Book Thunderbolt uses (2) Hitachi 4TB 5400rpm drives. The G-Tech 8TB Thunderbolt RAID uses (2) Hitachi 4TB 7200rpm drives. Why anyone would willingly pay more for less is beyond be.
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Overall 2
2.0

ESATA DOA

Jesse, Amazon
7 February 2013
  • Summary: Drive seemed to work over USB. ESATA was dead. I called WD and they offered to replace the drive but I did not want the hassle if they are shipping defective enclosures. I returned it to Amazon for a refund and will look elsewhere.
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Overall 2
2.0

Serious problem

g.d.b, Amazon
23 January 2013
  • Summary: In the first week after buying when used in mirrored mode with a new Mac Book Pro (Retina) it had 2 rebuilds. Each took 18 hours for a 500GB data set. I just got a full replacement. Copied the data over it took only 2 hours (great speed of TB cable). 1 day later degradation and rebuild again!!! This is crazy. Any ideas out there. I will be calling WD again. The first time they suggested just replacing with Amazon ...
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