Reviews and Problems with Western Digital My Book Thunderbolt Duo (WDBUPB0040JSL / WDBUPB0060JSL / WDBUSK0040JSL / WDBUSK0060JSL / WDBUSK0080JSL)
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Did not work on my Mac
Hople, B&H Photo
23 October 2015
Excerpt: The computer could not find it at all. Tried a return and new device -- same problem. B&H refunded with no problem as they are so good about, but this may not work with your Mac. Manufacturer couldn't tell me why.
Summary: DO NOT BUY THIS DRIVE. Not a reliable or secure piece of hardware. I work in media, and I needed a large amount of storage for an important work project. I ordered the drive on Feb 21st, set it up as a mirrored RAID - that is two 4 TB drives (A&B) - and uploaded my media (3.5TB).
Summary: This hard drive is a complete P.O.S. The first one I purchased would constantly dismount while I was trying to back up files. I received a replacement from WD, called them and had a tech walk me through the process of formatting it for my computer, and now the replacement drive has issues.
Summary: The internal drive of the My Book was defective and was unable to download it's own software to my computer and causing a problem with the computer sleep/wake mode not allowing the monitor to come on when the computer was turned on. It inactivated the mouse and the keyboard as well.
Summary: Got one. it didn't work. Sent it back. Got another. It didn't work either. I guess you have to work some kind of magic.I wanted a good high capacity back up that i could plug in and use. This is not it. I wish I could rate it lower than one.
Summary: The 1 star only applies to the fact that it did not meet my needs and I did not feel informed. I like Western Digital. I thought I had researched this product and understood the compatibility. The Apple genius' even agreed... Thunderbolt is not recognized by a non-thunderbolt machine.
Summary: Didnt work the day i got it, called up, complained had to talk to about 5 different people, eventually managed to get details of where to return it to, had to pay $50 for shipping, then received the exact item the same as before with the same problem as when i first got it.
Don't let WD fleece you, their own G-RAID 8TB Thunderbolt is a better drive at the same price!!!
14 March 2013
Summary: You can currently get the G-RAID 8TB Thunderbolt w/7200rpm drives for $1 less, $789.99. The G-RAID is the high performance line. The WD My Book Thunderbolt uses (2) Hitachi 4TB 5400rpm drives. The G-Tech 8TB Thunderbolt RAID uses (2) Hitachi 4TB 7200rpm drives.