Reviews and Problems with Western Digital My Book Studio (WDBC3G0010HAL / WDBC3G0020HAL / WDBC3G0030HAL)
Showing 1-10 of 58
Overall 2
Defective Units
J. Dornfeld "Aloha Time", Amazon
29 March 2012
Summary: Bought one and it was DOA. The second one died after about 6 days of service running Time Machine. Easy to return to Amazon and now looking for an alternative.
Western Digital My Book Studio 1 TB FireWire 800 External Hard Drive
xpx, Amazon
26 March 2012
Summary: a back-up maxtor turbo drive of 3+ years finally died on me a week ago (none of the 1TB firewire 800 drives that i've owned so far ever lasted longer than 2+ years).
Summary: There is not a FireWire 800 to 400 cable, even though Amazon misleadingly promises: What's in the box External hard drive, WD SmartWare software, USB cable, FireWire 800
Summary: I have had two of these so far and both of them have crashed. The first one was under warranty and the company replaced it but i lost everything because they won't pay...
Summary: Worse customer service ever! I bought the WD My Book Studio 3 TB to use with my 2011 MacBook Pro running Lion, after calling WD to make sure I make the right choice.
Summary: I set it up and it was great, never touched it, moved it, fiddled with it. Today it vanished from the Mac, the light is off, the power in it is dead.
Summary: Owned this drive for 4 months. It began to click and then became non-responsive. A replacement drive was sent via Western Digital. Within 2 months, same ordeal.
Summary: Do not buy this product! It is unusable, unreliable, and will cause you a headache. It is broken and Western Digital does not offer any assistance.
Summary: Purchased this unit for use as a fourth external backup unit using the Firewire connector. The Best Buy techie said that it was pre-formatted as NTFS.
Summary: Obviously, this was a poor choice on our part! We have tried using this all over the house and it doesn't work! We need to figure out how we can return it.