Reviews and Problems with Western Digital My Book Studio LX (WDBACH0010HAL / WDBACH0020HAL / WDBACH0030HAL)
Showing 1-4 of 4
Damaged Out of the Box
Thomas Sprouse "paper weasel", Amazon
10 June 2013
Summary: The order was fulfilled by 'The-Edeals' and arrived damaged out of the box. It appears the unit was dropped or thrown, and the internal chassis was shifted from the external shell. The power button was depressed and stuck under the case, and remaining ports were not aligned with the openings. Luckily, I was able to return the item, and have it shipped the same day for the return. I received my refund quickly, and very happy with the return process.
Summary: I don't like the included WD proprietary software. I gave it a try and it was quite limiting so I wiped/partitioned the drive to meet my own needs. After partitioning I then did a firmware update, which as soon as it was completed, killed the drive DEAD...DEAD...DEAD. No amount of troubleshooting could bring it back. Fortunately I was in the 30-day window so I contacted WD and they will send a new one.
Summary: I chose this product because of Western Digital great name and customer review's, price and design quality. So far to date it works but I have lots of problem with setting up the screen. Word of advise (DON'T PURCHASE THAT HARD DRIVE).
Summary: Bought this drive and set it up without any trouble. For 8 months backups occurred without any trouble over Firewire 800 from my MacBook Pro. First it stopped wanting to eject, then it would freeze while backing up, and finally it stopped mounting all together. Disk utility fixed it temporarily but a month later it quit completely. WD replaced the drive free of charge but the replacement exhibited similar problems after only 3 months.