Reviews and Problems with Western Digital My Book Studio LX (WDBACH0010HAL / WDBACH0020HAL / WDBACH0030HAL)
Showing 1-10 of 13
would never buy anthoer WD product
31 January 2014
Summary: have had issue with this from the beginning. I have an iMac and it has been a problem with this drive being found and finally it just stopped seeing it after an upgrade. really stinks. never get WD if you have a mac.
Summary: (I only gave it one star because I had to) It melted down less than a year into owning it. THANK GOODNESS I was able to recover my files before it quit completely. I tried to get the seller to take it back but never heard a thing from THE PRICE PROS. Don't waste your time.
Summary: This hard drive is not ready to be in the marketplace. I apparently have the same issues with the rebooting that everyone else is reporting on. The rebooting issue appears to be very common creating an unreliable hard drive. More frustrating than anything else.
Summary: Needed to return one of these drives due to shoddy manufacturing/quality control and the two I've kept are barely passable. They work fine (for now) but given the quality of construction I've no confidence that they'll carry on working, which kind of defeats the object of buying an external drive.
Summary: I ordered and received this drive in September. I was using it to store video of my sons hockey games. I've only stored about 300 Gig of video on it, and I'm already getting errors. The drive is unable to access files, in order to render edited video of the games.
Horrible Drive Failed After 3 Months of Minimal Use!
N. Brightman, Amazon
27 September 2011
Summary: Awful drive. Awful tech support. Awful company. Western Digital you've really let me down. I used this drive infrequently for 3 months to backup my files (after moving them from older drives because I was worried about failure). It has now failed and I've lost all of that data.
Summary: I though i was buying a quality item after reading the other reviews. 1st hard drive came in dead, it would not power up. WD replaced that one with a new one, However, that one died a week later. 9 hours of data transfer LOST!!!! It was laughable when WD offered me ANOTHER Drive right off the bat.
Summary: I'm not sure what happened to quality control at Western Digital, but I've now returned two of these drives that came broken in the box. - The first drive was so poorly assembled that the power button and cable inputs had been placed underneath the rear of the case, making the drive impossible to...
Summary: I bought the as a back up drive. It worked just fine until I needed to retrieve the stored data; neither of my computers could recognize the hard drive. Since my product is new and under the 3 year manufacturer warranty, I called Western Digital (WD) customer support.