Reviews and Problems with Western Digital My Book Studio LX (WDBACH0010HAL / WDBACH0020HAL / WDBACH0030HAL)
Showing 1-9 of 9
DON'T BUY THIS PIECE OF CRAP!!!
Kimberley Williams, Amazon
1 May 2013
Summary: (I only gave it one star because I had to) It melted down less than a year into owning it. THANK GOODNESS I was able to recover my files before it quit completely. I tried to get the seller to take it back but never heard a thing from THE PRICE PROS. Don't waste your time. If there's any indication to it's worthlessness, I bought for $150 and Amazon is offering me to "TRADE IT IN" for a measly .50 cents.
Summary: I have had two of these so far and both of them have crashed. The first one was under warranty and the company replaced it but i lost everything because they won't pay for recovery. The replacement worked for about 2 years as well but the replacements have a shorter warranty and the 2nd one just crashed. Luckily I didn't fully trust the company after the first one and have been backing up all of my information on a second external hard drive to be extra safe.
Summary: This hard drive is not ready to be in the marketplace. I apparently have the same issues with the rebooting that everyone else is reporting on. The rebooting issue appears to be very common creating an unreliable hard drive. More frustrating than anything else.
Summary: Needed to return one of these drives due to shoddy manufacturing/quality control and the two I've kept are barely passable. They work fine (for now) but given the quality of construction I've no confidence that they'll carry on working, which kind of defeats the object of buying an external drive.
Horrible Drive Failed After 3 Months of Minimal Use!
N. Brightman, Amazon
27 September 2011
Summary: Awful drive. Awful tech support. Awful company. Western Digital you've really let me down. I used this drive infrequently for 3 months to backup my files (after moving them from older drives because I was worried about failure). It has now failed and I've lost all of that data. I tried calling tech support and they did NOTHING for me. If you care about your data, don't trust it to Western Digital.
Summary: I though i was buying a quality item after reading the other reviews. 1st hard drive came in dead, it would not power up. WD replaced that one with a new one, However, that one died a week later. 9 hours of data transfer LOST!!!! It was laughable when WD offered me ANOTHER Drive right off the bat. THEY KNOW that there is a problem with this line. I should have listened to my friend who warned me. I will NEVER buy another WD drive.
Summary: I'm not sure what happened to quality control at Western Digital, but I've now returned two of these drives that came broken in the box. - The first drive was so poorly assembled that the power button and cable inputs had been placed underneath the rear of the case, making the drive impossible to plug in or turn on.
Think Twice Before You Buy the 3TB Hard Drive From Western Digital
Richard Father, Amazon
23 February 2011
Summary: I purchased the 3TB version of the Studio LX for use with my Mac with Tiger OS. It didn't work. I thought it is defective, but I check the box - at one place it says it is formatted for Mac OS x Tiger and in another place that Mac OS x Tiger doesn't support drives greater than 2TB, and in another place that it is not comparable with Mac OS x Tiger. I wish the Amazon.com website mention it.
Summary: I really enjoyed using the WD My Book Studio products in the past on my iMAC. But now WD insists on forcing their proprietary back up software packaged tightly with the device. Yes, it is still possible to use Apple's far superior native Time Machine, but WD makes sure that if you do you cannot even use the device front panel display! Upon a tech call with WD I was informed that the WD backup apps is much better than Time Machine.