Summary: I've had two of these drives for over three years now, and despite much of the negative reviews on them, have had zero problems. They work well on my iMac and have never failed me in any way. My only complaint with them is they do tend to take several seconds to spin up when accessing them, but other than that, they've served me well. My wife did comment one sounded noisy, but that's normal with it during the backup phase, so I'm not worried.
Summary: My 500g is finally dead after working on and off for about 2 years. During the 2 yrs, I never felt it reliable, sometimes, you can get access to it, often times, you just have to reboot your computer in order to find it. It is terrible! Now it's dead, and beyond warranty, WD charges a fee for troubleshooting not knowing whether it's going to succeed or not. This is horrible customer service.
Summary: This piece of junk failed after 2 years-- one day my PC simply would not recognize it. Cost me over $500 in data recovery. I never dropped it or did anything to make it fail. It just crapped out. I replaced it with a Seagate.
Summary: Worked fine when NEW..until it failed!!! Like sooooo many others, I thought this was a good value unit,UNTIL it failed Suddenly, it was not recognized by xp, After 3 days wasted researching any solution, I emailed WD. NO RESPONSE I thought all my data and backups were lost until I took case apart, found drive appeared normal, put it in a 3rd party sata-to-usb enclosure. VOILA!! Saved by the competition. Too bad WD paired a terrific drive with a faulty enclosure.
Summary: I purchased this unit for my iMac G5 over a year ago. It had a good price, and good amount of storage space so I thought this would be a good solution for my backups. Ever since I got it I've only been able to back up my data about 3 times. It seems to work fine at first, but then it freezes, crashes my computer (makes it restart) and then the drive locks out of my computer and it's not recognized anymore. I try unplugging, plugging it back, nothing.
Summary: Listen...It works GREAT for a FEW months then...it completely fails to be read by any computer. Years worth of pictures and business documents were transferred to it are now GONE!! ...and they want to charge me 600-2400 dollars to see if they can fix it. I should have learned my lesson with the first one that went bad too. It would be nice if they would warn you that their product is severely faulty. Comment Comment | Permalink | Why no voting buttons?
Summary: I bought the WD "My Book" external hard drive because it was on sale and it had SO MUCH memory. I didn't expect the thing to go buggy on me right away. The first thing WD's "My Book" did was to "drop" itself from my PC. It was always wandering off somewhere where my OS couldn't find it. I kept on having to disconnect it and connect it just to use it. The drive has decided - after these many weeks of losing itself in the ether - to stick around. How long will it stay?
Summary: I am a reasonably tech savvy person (I could build my own computer easily) and I think this hard drive works well. It hasn't broken down on me, it's consistent, and it hasn't lost or deleted any files without my input. Really, what more can you ask in an external hard drive? I got mine on sale, so it was an excellent value as well. I've now got two of these and I am quite happy with them both.