Summary: This is the first Western Digital product I've bought in probably 15 years because of poor customer service and premature failures. They seem to have the customer service part better (I spent two hours on the phone with their support people last night, and finally they tried to pawn me off on their...
Summary: I used this as an external drive for my iTunes library and it was a nightmare. It would constantly disconnect and cause iTunes to go back to the default directory. Also it made updates and syncing nearly impossible(they would take ages).
I have owned this for a little over a year and about to get rid of it.
Jorge Linares, Amazon
10 April 2014
Summary: The concept is great and setup is simple however, the speed is horrible and 3 times I have had to do a complete back up of 500 GB, which takes FOREVER. I have restored to factory settings this last time and now it will probably take me week to back up everything again with speeds i am getting.
Summary: 5 weeks, and the data recovery center I sent it to said it was mechanical failure. I run a photography studio, and my back up was on this drive. It brought me to my knees. The worst stress I have had in years
Summary: The first one said it needed new firmware during setup. Tried to install the firmware and the unit locked up, Western Digital tech support could do nothing. Sent the unit back to Amazon and they replaced it by two day shipping.
Summary: Only giving this 1 star because I cannot give it zero. The WD Duo arrived yesterday. I unboxed it, connected to my network, and ran the WD setup software. The software indicated that there was new firmware available and started the firmware update.
Summary: Before buying the WD My Book Live Duo 8TB personal cloud storage external drive (God, what a name), I read the reviews extensively. Most of them were not good. I decided my long association with Western Digital (10+ years) was worth a benefit of the doubt (that, and the fact that I'm also not...
Summary: I'll cut to the chase. I'm tech savvy. Been setting up home PCs and routers before the general public even knew what a router is. Took not 1, not 2 but 3 drives and none of them would work as they are supposed to.
Summary: The Web interface for product registration shows errors even when the product had been registered, only one week running and Disk B is failing, this device is very bad to work with IPs 10.0.0.x because it dissapear from the network.