Reviews and Problems with Western Digital My Book Live Duo (WDBVHT0040JCH/WDBVHT0060JCH/WDBVHT0080JCH)
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I Don't Understand The Bad Reviews
Roy L., Newegg
7 days ago
Pros: Great Value: Only a small premium over two plain drives.
Cons: New Drive Manager does not recognize old WB My Book Mirror's so I'll be stuck with two tray icons. I also still prefer the straight USB interface of the Mirror Edition vs. the Ethernet connection. I also worry that the Mirror Edition HD's could be directly recovered to a windows OS if the unit dies, but you'll need some freeware to do the same recovery from the Linux based system of the WB My Book Live Duo if it's hardware goes dead.
Pros: lots of room if all you want to do is back something up. Not fast enough to really use for streaming your collection. Gets bogged down the more you put on it. JUNK!!!!
Cons: 5400? Thats laughable. I notice too the only time WD ever responds is when they get a bad review. Like the WD dual ssd/hd . This is junk. Better off buying two 4 tb drives separately and save the money oh and you can get faster speed as well.
Pros: It was easy to set up, started working right out of the box.
Cons: Both drives died in the same 24 hours in RAID 1 configuration. Upon researching the issue, this is a very common problem and many people are frustrated with this product and WD's level of service.
Cons: very slow, difficult to access, if you have multiple users. I know how to assign rights etc. in much higher level on real NAS and Windows but still couldn't figure out why one user can't access his folder from Win7 but was OK from XP or Mac OS. Ended up assigning the same user/pw as the admin to make it work... If you just want to use it as simple storage for backup and want redundancy of two drive, that's the only advantage I see...
Pros: Works very slowly. Pretty pointless. Required hiring an Apple IT pro to get it working at all. The firmware update made it fail to be able to do anything. Took about 30 minutes to copy one 5 mg photo and then it simply stopped copying. Going back to the original firmware version made it work, but to copy half a terabyte it took about 48 hours.
Cons: works very slowly. web-support is horrendous. Logging into the website is very close to impossible. Calling in is worse as I was on hold for over an hour before I gave up. I'm venting my frustration here since I can't even get into WD top-secret ultra-secure website designed to keep frustrated customers out.
Cons: I'm trying to use this in RAID1 on a Time Capsule. Setting it up in RAID1 was a snap, things were very promising. Now, Accessing the Dashboard takes about 10 minutes, and then the tools don't open up, (the "working" icon will go for hours...) so I can't even tell what's wrong. My wife took her Air and the Duo to Apple "Geniuses" for help, and they couldn't do anything with it either. Apple recommended this solution.