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Western-digital-my-book-home-edition.6940246
5.5 out of 10

Western Digital My Book Home Edition (WDH1CS3200 / WDH1CS5000 / WDH1CS6400 / WDH1CS7500 / WDH1CS10000 / WDH1CS15000 / WDH1CS20000)

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Reviews and Problems with Western Digital My Book Home Edition (WDH1CS3200 / WDH1CS5000 / WDH1CS6400 / WDH1CS7500 / WDH1CS10000 / WDH1CS15000 / WDH1CS20000)

Showing 1-10 of 23
Overall 2
2.0

Not reliable

Kevin Septor, Amazon
1 February 2011
  • Summary: This model is a turkey. I wish I would have run the "My Book Home Firmware Update" available from Western Digital on their website sometime before mine decided to die.
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Overall 2
2.0

Do Not Buy!

James T. Spelman, Amazon
23 January 2011
  • Summary: I bought three of these; two have failed due to power supply issues. I will take the drives out, install in another enclosure in order to (hopefully) retrieve data. After that: land fill.
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Overall 2
2.0

Avoid MyBook external storage - UNRELIABLE

Cap'n Doc "jFarkas", Amazon
23 September 2010
  • Summary: The MyBook Home Edition 1TB is an unreliable product. After using mine for about a year as a convenient backup device, it just quit working. Of course it is out of warranty, and of course I have tons of vacation pictures, dissertation documentation, and whitepapers stored on it. If you buy this product you WILL BE DISAPPOINTED. I don't know what other product to recommend, but this one cannot be depended upon after you load it up.
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Overall 2
2.0

Worked fine until it croaked. 10 Month lifespan.

B. Meek, Amazon
12 August 2009
  • Summary: Worked fine for 10 months as a backup drive before it croaked. Good news: I have a Mac, and was only using it for Timemachine backups, so the primary data was still available when this one went belly-up with write errors. I tried to reformat it, and it failed in mid-format. Now it won't even try to reformat. It just 'times out' in under a second. So I'm RMA'ing it to WD. WD's RMA procedure seems to be pretty simple. We'll see how it works out.
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Overall 2
2.0

Beware the Click of Death !

Tom H., Amazon
29 July 2009
  • Summary: I bought this drive as a file back-up unit about 2.5 years ago. It worked fine until last week when I heard a clicking noise when it powered up and it failed to properly initialize. A quick search of the web proved that this is apparently a common problem for this drive and it signifies a drive failure. Now, my only option to retrieve my data is an expensive data extraction by Western Digital.
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Overall 2
2.0

Dont buy this model

C. Hajovsky "File Man", Amazon
10 July 2009
  • Summary: I have been a Western Digital customer for year buying different models and currently use the 1TB My Book Office edition. I have heard bad things about the 1TB My book HOME edition but ignored the warnings before I bought one. Last week, my HOME edition external drive would not come on. It receives power and the Western Digital customer service says something on my circuit board probably shorted out and I will not be able to retrieve my files.
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Overall 2
2.0

Absolute Rubbish.

K. Priebe "Locked and Loaded", Amazon
12 October 2008
  • Summary: I bought this hard drive mainly to back-up all the music files I recently had to re-rip to my new computer (about 70GB of mp3's were lost when my old computer got infected with a really nasty bit of malware and had to be re-formatted to insure its removal). Needless to say, I didn't want to lose all those files a second time, hence the external hard drive. On with the review... Build quality appears to be good.
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Overall 2
2.0

Awful Backup Software

Nom de Plume "Photo and other stuff", Amazon
22 August 2008
  • Summary: I bought 2 of these for our computer and our son's new school laptop. While the drive hardware works fine and can be connected via USB or Firewire or e-sata, the software is unacceptable. On our XP machine, setup wasn't nearly as intuitive as it could be or should have been, but we did manage to get it installed and set to back up two "plans" which included files from both of our internal drives. After about 5 hours of backup, everything looked like it was working.
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Overall 2
2.0

Power management features make drive unstable on eSATA

Amazon Customer, Amazon
8 July 2008
  • Summary: This drive automatically spins down when not being used, and there is no way to disable this feature. Unfortunately on my computer under Windows, this means that the drive disappears in "My Computer" and the Disk Management tools if I don't use the drive for extended periods of time. The only way to get the computer to recognize the drive again is to power cycle the drive manually by pushing the power button on the back, it will not automatically "wake up" when I try to...
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Overall 2
2.0

Unreliable

Wagner Correa, Amazon
26 March 2008
  • Summary: Do NOT buy this drive. Western Digital My Book is unreliable. I've had two of these drives, and they both died after a few months of very light use. In both cases, the drive suddenly started making the infamous clicking sound of death, and all the data was lost.
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