Summary: I do not use the WD included software, so I am not commenting on that. I use the Backup utility included with Windows 7. The Windows Backup and Restore function is a perfectly good backup system, and I use it 3 or 4 times a month to create backups of all files in my libraries and to create a system image. I disconnect this drive when not backing up or restoring files because my greatest concern for loss is from lightening.
Summary: This is my first external HD, and I'm happy with it. I use it just for storage, no for constantly backing up my stuff! Something I read about it, was some kind of problem with the software, so, I haven't install it. Working good!!
Summary: This is my second Western Digital Back UP Drive. I have one for each of my notebooks. My decision to buy a second WD product was based on my experience with the first one. It is easy to install, easy to backup, and sold at a reasonable price. When it comes to data, there is nothing more important than a good backup. If you don't believe it; just wait until your pc crashes and your crying in your beer because you have lost years of pictures and data.
Summary: I AM PLEASED WITH THE UNIT,,ALL MY DRIVES ARE WESTERN DIGITAL ,, AND HAVE STAYED WITH THIS PRODUCT ALL ALONG. I USE IT WITH A SWITCH PANEL,,,AND CAN TURN ON OR OFF ANY OF MY HARD DRIVES AS NEEDED. LOVE THE SPACE AVAIL ON THE DRIVE..COULD USE MORE.
Summary: FIRST IMPRESSIONS I liked the rubber feet on the bottom of the drive; they were highly cushioned to reduce vibration. In the box was an AC adapter, Mini USB cable and the hard drive. I noticed that the USB and power jack didn't line up with the plastic case, so I couldn't insert the USB cable. Hopefully this was just an early manufacturing problem they fixed. I was able to get the AC cord in and push the circuit board up so I could insert the USB cable.
Summary: This 2TB hard drive is an excellent value for backup storage, especially for Mac-based systems. The software is very user friendly, it comes with all necessary cables, and allows for user customization. I'm thrilled with this purchase, and highly recommend this drive.