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Western Digital My Book Elite (WDBAAH6400ECH / WDBAAH0010HCH / WDBAAH0015HCH / WDBAAH0020HCH)
5.7 out of 10

Western Digital My Book Elite (WDBAAH6400ECH / WDBAAH0010HCH / WDBAAH0015HCH / WDBAAH0020HCH)

The best-selling My Book Elite external USB drive now features a Read more

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Reviews and Problems with Western Digital My Book Elite (WDBAAH6400ECH / WDBAAH0010HCH / WDBAAH0015HCH / WDBAAH0020HCH)

Showing 1-10 of 44
Overall 2
2.0

Useless Garbage!

Reviews4U, Amazon
8 December 2015
  • Summary: I would give this negative 5 stars if I could!!! My computer crashed, I lost everything.... new computer and when I went to get my "back up" files off of this drive the usb plug came detached from the circuit board!!! I was not rough with it in any way!!!
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Overall 2
2.0

Horrible product if you try to connect mini usb multiple times.

Blake Voshell, Amazon
10 December 2013
  • Summary: This is my first amazon review, however I felt like I had to warn people about this product: This is the worst back-up I have ever had the misfortune of owning. As in my uploaded image, the solder on board does not hold for multiple 'plug and unplug' uses.
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Overall 2
2.0

USB port crapped out

Chad W., Newegg
8 December 2011
  • Summary: I'll never buy another WD external drive...in fact, I will probably just buy enclosures and make my own in the future, as my seagate drives have been quirky as well, but at least the interface didn't fail on them....
  • Pros: Looks ok, size, price (on sale at Worst Buy), thought it was reliable for tertiary backup....
  • Cons: USB port came unsoldered inside the drive...needless to say, the little connector fell out and was lost...broke while it was not in use...epic fail, WD...
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Overall 2
2.0

terrible customer service from WD

Chris P, Amazon
1 April 2011
  • Summary: Purchased the 1 TB My Book Elite to use as a DVR archive drive. When I hooked it up to the Dish DVR it formatted and then told me that only 499 GB of space was available. I called WD and was told that the drive is only for a computer and not for a DVR and that I probably screwed up the drive...
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Overall 2
2.0

Ehhhh

Patrick M., Newegg
24 January 2011
  • Summary: Go with a safer bet even if it may cost you a few dollars extra, unfortunately it is one of those things that you get what you pay for. It may be tempting but spend 10% more and get 100% better product.
  • Pros: Great price, lots of storage, sleek, screen on this model is nifty
  • Cons: Bulky compared to some of its similar counterparts but not to the point of it being an issue. This thing crapped out on me after 6 weeks. I used it to store music and movies and as soon as I approached capacity it stopped being recognized as a drive completely. Tried everything I could think of a...
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Overall 2
2.0

Don't Get Burned!

Wicked_Mad, Rakuten
9 January 2011
  • Summary: This device will not allow me to write files to it. It says 0 bytes are available. This happens when I connect it directly to a computer. Also it is not recognized by the PogoPlug device that I bought to connect it to. Wasted money. Don't buy one.
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Overall 2
2.0

Slow 5400 RPM drive

Cosmin Unguru, Amazon
30 October 2010
  • Summary: Beautiful design with a nice e-ink display that shows total capacity and a label. Has a nice accompanying software but not of much use for medium to advanced users. However it's powered by a slow 5400 RPM rpm drive and WD hides this fact.
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Overall 2
2.0

WD External 2TB HDD

Howard Rhett, Amazon
30 October 2010
  • Summary: Bought this external drive to back up my Windows 7 system and data. I had about 1.5 TB to backup and started on a Saturday afternoon using Windows backup. Four days later it hit 41% complete. That's when I cancelled the backup and called WD's Tech Support.
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Overall 2
2.0

Western Digital Drives are the Bottom of the Pile

Angela W., Newegg
29 October 2010
  • Summary: I would never consider recommending this series of drives to anyone again. Backup up your backup!
  • Pros: Works just fine for a while.
  • Cons: I am a consultant and used to recommend these to clients for external backups. Bad mistake - 70% or more of the drives from this series have failed within a few months of warranty expiration. I wrote a letter to Western Digital outlining my experiences with these drives and got back a reply simpl...
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Overall 2
2.0

Not recommended

Anthony B., Newegg
6 October 2010
  • Summary: Don't waste your time on this product.
  • Pros: None
  • Cons: Cheaply made. Power and USB ports came misaligned. $12 to return is insane!
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