Reviews and Problems with Western Digital My Book Elite (WDBAAH6400ECH / WDBAAH0010HCH / WDBAAH0015HCH / WDBAAH0020HCH)
Showing 1-10 of 74
Horrible product if you try to connect mini usb multiple times.
Blake Voshell, Amazon
10 December 2013
Summary: This is my first amazon review, however I felt like I had to warn people about this product: This is the worst back-up I have ever had the misfortune of owning. As in my uploaded image, the solder on board does not hold for multiple 'plug and unplug' uses. Do not trust this book to work for long if you intend to use it on multiple computers to bring files from one place to another.
2nd WD My Book Elite to fail & 3rd of 3 WD Backup Devices to fail
B. L. Armstrong, Amazon
1 April 2013
Summary: Relied on this replacement `My Book Elite 1.5TB` device sent by Western Digital as a replacement when the previous, new WD My Book Elite backup 1.5TB drive failed after 10 days from purchase! Three new Western Digital backup drives that I purchased failed under warranty. While Western Digital will replace the broken drives with a refurbished device, they can only apologize with a solid "SORRY, CHARLIE!
Summary: Okay if you want to have a false sense of security and have this drive malfunction not even 2 years after you bought it and only used half the space then this is the drive for you. I am now faced with the daunting task of trying to recover my valuable files from this "dead" WD My book drive. An unbelievable nightmare! Stay away!
Summary: The packaging and this product looks amazing. The speeds for 2.0 are good (I have no complaints, but if you want super fast speeds look for USB 3.0 drives). I don't have anything bad to say about this product, so this review isn't too helpful. I will say though that it has never stalled on me, it has always worked, and there are no glitches. It is reliable and dependable and that is what I want and need.
Summary: I used this hard drive for six months and the USB port broke internally. It didn't fall, it didn't get any rough treatment, it just sat on my desk for six months. I unplugged it at the end of the day after a backup and "snap". The USB port had broken inside of the enclosure. I tried to send it to WD to get it fixed, and I was offered a replacement w/ none of my data. Long story short, I have now lost over 10 years of designs, photos & video projects.
Drive does what it is supposed to but quality is very poor
Daniel Flick, Amazon
15 September 2011
Summary: I bought 2 at the same time for backups. They work fine for the Windows server backups but after 8 months, both are running way over temp. I RMAd the first one and the replacement started to run over temp in under 2 months. The Second RMA has also crept up steadily by 2 degrees/week for the last month and will have to be RMA'd again.
Summary: This is the first large capacity external drive I've owned. My other drives have been usb thumb drives and a maximum 160gb WD passport. I needed the extra space and this fits the bill nicely. Like others I think the label idea is cool and that it stays visible when unplugged. Not that I need reminding what I have stored on it but that I can shows others that it's my drive!
Summary: I'm an IT guy and I bought one of these a while back when they had only been out a while for my home office (specifically model WDBAAH0020HCH) and was attracted to what seemed a great feature set on paper. However the performance of this system was seriously bad. Included backup software never converged after days of trying to back up system drive data totalling less than 1TB. I was patient for months hoping firmware and software upgrades would help but they did not.