Reviews and Problems with Western Digital My Book AV WDBABT0010HBK
Showing 1-10 of 124
Wipes out your existing recordings
Mark W., Newegg
10 March 2015
Summary: I would have rated this as a 5 if it didn't wipe out the existing recordings. Even if I had to re-add all my schedule in I would have rated this a 4 or 5. But you would think a simple prompt that said "you are about to lose your data" would be nice.
Pros: Very easy install with DirecTV. Appears to have added a to my recording space, but I have nothing to compare it to. I was at 1% free when I installed it, now I'm at 99% free but I only have new recordings.
Cons: Installing this unit will erase all your existing records. It will wipe out all your future recordings hence the bad rating. You need to wait 24 hours for DirecTV to re-update it's schedule, then re-add each program/series that you had in your program manager. It's literally like getting a new DVR out of the box. No mention at all in the installation instructions. Thankfully I had just got caught up the night before on what was important or I would have been livid.
Summary: I have Verizon FIOS and the website as well as Verizon technician recommended only this, 1 TB drive, not anything larger like the 3 TB version because they said that larger size could cause problems. I did the following and it worked well to initiate and connect the drive. 1. Turn off and unplug the power to the FIOS set top box 2. Connect the hard drive in the back of the unit 3. Plug in and turn on the FIOS set top box 4.
Pros: It works as expected. Silent and fast, when it works.
Cons: This is already my second time having WD My Book malfunctioning in less than a year. Thanks for multiple terabytes of pictures, videos, programs and documents lost over and over. The worst part is, WD has no customer service to handle this. Never picks up the phone, never respond to email, they just never care.
Summary: I had to buy this particular unit to work with my TiVo Roamio television DVR. No other external hard disk unit was compatible. Once again I felt cornered by the TiVo product: you have to pay $14 a month to use their record and program guide features but they are admittedly very good. The WD Expander does work properly and is quiet. So it is very satisfactory. It gives me triple the storage of the Roamio alone.
Why did I wait so long to buy this for my FIOS box?
MICHAEL G LUSTIG, Amazon
11 December 2013
Summary: My FIOS DVR holds about 20 hour of HD video. That sounds like a lot but during events like the US Open, it's full in a couple of days. This was the biggest "Officially Supported" external drive tested to be compatible with my DVR. I have no idea if larger drives would work but I don't think that space is an issue any longer. By my estimates, 1TB hold somewhere between 150 and 200 hours of HD video. There's a range because some shows have different compression.
Pros: Purchased this to extend my FiOS DVR storage. Extremely easy to set-up for recording. Have been loading it up with all HD recordings. Plays back with no problems at all. I have it currently connected to a CISCO CHS 435HDC.
Summary: I bought these hard drives specifically for my FIOS set top boxes. Make sure you have the 7000 series of boxes so it can be compatible with eSATA hard drives. The 1T will give you approximately 120 hours of HD. When you DVR your shows, it will go to the external hard drive first. When your external drive is full, then it will record to the internal drive in the set top box automatically.