Summary: I was very optimistic about this drive when I bought it. I had plans to transfer videos to the drive to unclutter my computer, but I can hardly watch anything before it starts giving me several errors.
Summary: I've had this drive for a little over a year and has recently stopped backing up. My computer recognizes the drive, but cannot back up to it, and automatically disconnects after a while, giving me the "please properly eject.
Summary: This drive worked well for the first 6 months then began to dysfunction. No computer will recognize it when it gets into this weird mode and I had to wait and keep trying again and again, shutting down and signing off, etc., and then it finally worked again.
Summary: Bought this drive for my wife's mac to transfer back and forth from work to the home computer. Was looking for something rugged as she travels via bus and bike to work. The drive lasted about a month of use before it gave the telltale click click click of a failed drive, no longer recognized.
Summary: Mine failed within less than a year. I contacted tech support and they were willing to replace the drive and even recover what they could from it for free; however, that process required sending it to Taiwan and back which can take up to 3 months.
Summary: I purchased this to store all of my pictures from my old PC (wanted to get rid of it) and on my Mac. It didn't come with any directions at all and I still haven't figured it all out but still trying. Just frustrating since it said it was an easy plug in for both computers and it really isn't.
Summary: Honestly, I was terrified when I was two separate USB cables coming out of the box. I prefer minimalism, and I was okay with one USB cable with two heads (in earlier versions), rather than two separate ones. What if I loose one of them?
Summary: I had been using this hard drive from last two years and I worked just fine. Few weeks back, it stopped working and i had to complaint to the company. Today i.e. after 30+ days there is no response from the company. I was unable to find any service center of transcend.