Summary: Greatly disappointed with part of this product. The drive itself appears to be what Transcend claims. The reason for the below average rating is the lack of the USB "Y" cable for USB 2.0 use as describe in the manual and indicated on the box.
Summary: I was very optimistic about this drive when I bought it. I had plans to transfer videos to the drive to unclutter my computer, but I can hardly watch anything before it starts giving me several errors.
Summary: I've had this drive for a little over a year and has recently stopped backing up. My computer recognizes the drive, but cannot back up to it, and automatically disconnects after a while, giving me the "please properly eject.
Summary: Bought this drive for my wife's mac to transfer back and forth from work to the home computer. Was looking for something rugged as she travels via bus and bike to work. The drive lasted about a month of use before it gave the telltale click click click of a failed drive, no longer recognized.
Summary: Mine failed within less than a year. I contacted tech support and they were willing to replace the drive and even recover what they could from it for free; however, that process required sending it to Taiwan and back which can take up to 3 months.
Summary: I purchased this to store all of my pictures from my old PC (wanted to get rid of it) and on my Mac. It didn't come with any directions at all and I still haven't figured it all out but still trying. Just frustrating since it said it was an easy plug in for both computers and it really isn't.
Summary: I have had good luck with transcend hard drives. I bought this one even though I use USB 2.0 because I thought it would last long enough for an inevitable laptop upgrade. But the whole unit failed I believe because the USB 3.0 jack is small and not very deep and the plug is much larger.
Summary: Honestly, I was terrified when I was two separate USB cables coming out of the box. I prefer minimalism, and I was okay with one USB cable with two heads (in earlier versions), rather than two separate ones. What if I loose one of them?