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Smartdisk-firelite.33287868
4.1 out of 10

SmartDisk FireLite

The “drive for perfection” is built into our line of Read more

Best Price at Amazon

Reviews and Problems with SmartDisk FireLite

Showing 1-3 of 3
Overall 2
2.0
Value for money 2
2.0
Features 2
2.0
Performance 4
4.0
Installation 6
6.0

NOT WHAT I EXPECTED

Overstock
13 February 2008
  • Summary: Unfortunately, I was sadly disappointed in ths device. The device itself installed alright and seems to provide the back-up storage I needed, but the actual LCD screen on this device is worthless!! I mean, the LCD screen was one of the MAIN features that attracted me, but it does NOT provide me with ANY VISUALS of what is stored, nor any file names, directories, etc. Quite frankly, I could have spent my money elsewhere on a better product that does exactly what is says.
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Overall 4
4.0

Terrible

Armando, Amazon
21 May 2007
  • Summary: This thing broke down on me, believe it or not, three times and I'm on my fourth one. I'm glad they replaced it, but the last time they gave me a USB hardrive instead of a firewire. It never lasted me for over a year. And guess what? This fourth one just messed up. And they don't have a toll free number so you have to pay.
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Overall 4
4.0

Rude Customer Service

LowRisk, Amazon
10 October 2006
  • Summary: I was impressed with the online reviews and the specifications of this handy external drive. However, it failed (as in very dead) during my first use, backing up my MacBook. Two different customer service reps were very rude as we were trying to diagnose the fault. And it was a toll call. Smartdisk does not provide toll-free customer support. Eventually they gave me an RMA (return merchandise authorization).
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