Summary: Unfortunately, I was sadly disappointed in ths device. The device itself installed alright and seems to provide the back-up storage I needed, but the actual LCD screen on this device is worthless!! I mean, the LCD screen was one of the MAIN features that attracted me, but it does NOT provide me with ANY VISUALS of what is stored, nor any file names, directories, etc. Quite frankly, I could have spent my money elsewhere on a better product that does exactly what is says.
Summary: This thing broke down on me, believe it or not, three times and I'm on my fourth one. I'm glad they replaced it, but the last time they gave me a USB hardrive instead of a firewire. It never lasted me for over a year. And guess what? This fourth one just messed up. And they don't have a toll free number so you have to pay.
Summary: I was impressed with the online reviews and the specifications of this handy external drive. However, it failed (as in very dead) during my first use, backing up my MacBook. Two different customer service reps were very rude as we were trying to diagnose the fault. And it was a toll call. Smartdisk does not provide toll-free customer support. Eventually they gave me an RMA (return merchandise authorization).