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Seagate Backup Plus Portable Drive USM 500GB - 1TB (STBU - series)
8.4 out of 10

Seagate Backup Plus Portable Drive USM 500GB - 1TB (STBU - series)

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Reviews and Problems with Seagate Backup Plus Portable Drive USM 500GB - 1TB (STBU - series)

Showing 1-10 of 69
Overall 2
2.0

Seagate Backup Plus Slim didn't last a week

Barbara N, Apple Store
1 week ago
  • Summary: I bought the Seagate Backup Plus Slim for the Mac. It didn't last 1 week and it crashed. I lost all the videos and photos that i transferred. I called Seagate for data recovery and a replacement but after a good initial call, i didn't hear back.
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Overall 2
2.0

Corruption

Megan S, Apple Store
2 weeks ago
  • Summary: This drive is a complete waste of money and resources. Experienced data corruption (on a brand new item- only had for 7 months) which the manufacturer won't address "without cost to you.
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Overall 2
2.0

Bad purchase

Robert N, Apple Store
6 June 2015
  • Summary: I bought my first seagate back up drive to use with time machine. It worked at first. After about 8 months, it stopped working and I lost all of the data I had stored on the drive. I got a second drive under the warranty; it lasted about 6 months.
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Overall 2
2.0

Terrible

Erick P, Apple Store
2 June 2015
  • Summary: I bought this a few months ago and now my macbook doesn't recognize it. I tried EVERY troubleshooting solution provided on Seagate's support website and nothing has worked. Every time I plug in the drive it freezes my computer! Mac users, don't waste your time on this product.
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Overall 2
2.0

Avoid it

Bradley R, Apple Store
25 February 2015
  • Summary: I should have researched this before buying, but was in the store and made the assumption it would be what I needed. Once it was plugged in and the software was loaded it began to backup my stuff.
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Overall 2
2.0

Died on the second day. Don't buy.

Alexei O, Apple Store
21 February 2015
  • Summary: I bought this drive to store my entire music/movies library. It died on the second day - Disk Utility recognizes it, but is unable to repair it. A giant waste of money - I will be taking it back to Apple and spending twice the amount on a G-drive, which have a far better track record.
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Overall 2
2.0

Disrupts Internet Connection

Larry T, Apple Store
16 February 2015
  • Summary: On the first day that I bought the external hard drive, whenever I connected it to my Mac Mini, I lost my internet connection. The only way to restore the connection was to physically disconnect the USB cable to the hard drive, turn off the Mac Mini and then turn the Mac Mini back on.
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Overall 2
2.0

Unreliable

Richard H, Apple Store
24 January 2015
  • Summary: Purchased for Time Machine back up on iMac. From the start drive would mount, run for a time, then unmount by itself. Would not pass the Seagate Dashboard provided diagnostic test. Covered under warranty and replaced but after reading other reviews, don't expect any long-term reliability.
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Overall 2
2.0

Poor quality hard drive

James H, Apple Store
23 November 2014
  • Summary: I used this as a backup for my photography, after 5 months it started freezing my computer and eventually failed completely. It crashed my Macbook Pro twice and actually crashed the tech company's computer, too. Lost everything on it. Don't invest in this hard drive.
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Overall 2
2.0

Don't bother

Anthony P, Apple Store
6 October 2014
  • Summary: I bought one of these about 8 months ago used it for my Time machine backup, it died already, so much for a backup ;(
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