Reviews and Problems with Seagate GoFlex Home STAM-series
Showing 1-10 of 325
Defective, warranty problems, Seagate's new hostile RMA requirements...never buying a Seagate drive again.
Anonymous "Anonymous", Amazon
16 October 2014
Summary: I own a PC repair shop, so I know what I'm doing. This drive died (no data recoverable) a few months into service and Seagate's manufacturer warranty on the unit apparently had run out THE EXACT DAY I ORDERED IT. Furthermore, Seagate now forces anyone who wants to return a Seagate product for defects to do so through whoever they bought it from, a process which doesn't work so well when you buy from a third party reseller (thanks, Amazon Marketplace!
I found this kind of dirty. If it wasn't for their faulty product I ...
jason paris, Amazon
21 September 2014
Summary: When it works I'd give it 4 stars. The only problem is that it is kind of slow. But that is only when it works. The first drive failed in about 2 weeks. It wen completely dead. It was under warranty so it was replaced without any problem. Even though they replaced the drive they wanted to charge me for recovering any data on the drive. I found this kind of dirty. If it wasn't for their faulty product I would need the data recovery service.
Summary: I've been in networking for years, and this device showed promise but failed utterly in every way. Avoid at all costs! Not only is the installation and setup completely insane for a home version, but in order to use it properly, you have to then purchase their premium software. This device constantly stops responding and any data on it is inaccessable.
Summary: I bought this for back up purposes and found out it's really a network media drive. I set it up when I first got it and forgot the password to the drive so I can't access it and the tool Seagate gives you to reset it is awful because you have to remember the username and even after figuring that out it just won't work..
Beware: You can't have two of these on the same network!
Robert B. "Frustrated in Colorado", Amazon
2 August 2014
Summary: I have had one of these for several years and would have given it a 5 star rating but when I couldn't get this new one to work, I contacted Seagate and was told "Sadly, because the drives have the same network name hard wired into the unit, it is not possible to have two Goflex Homes on the same network at the same time." While I appreciate the fine customer support, one would think better engineering would have prevent this.
This beast has been fussy the entire time I've owned ...
Alice Day, Amazon
24 July 2014
Summary: This beast has been fussy the entire time I've owned it--difficult for any computer to recognize (supposedly the cable is the culprit) and it runs really hot when it is running. Now the drive is just out of warranty, and has become inaccessible--it doesn't have the click of death (yet), but no computer will recognize it. This is my second Seagate drive to do this. Of course, I have not found WD to be any more reliable.
Great idea very poor execution... Not very user friendly or reliable
Santiago I., Amazon
21 July 2014
Summary: Product is not easy to configure and stopped working after a few months. After is stopped working I had to reset and now I can't use it at all it says that I don't have the tights to save files even though I am logged in as administrator. Customer support is very basic and slow to respond even with premium membership. The upload of files takes forever wirelessly and when doing the initial back up with lots GB's, the device gets disconnected.
Summary: This is my second GoFlex Home. The first one had a drive go bad in it and I replaced it with a 4TB drive pretty easily. This second one is still running fine on the original drive. Both of them work great. As others have mentioned the speed isn't the best but since all I'm using this for is backups of media and reading from them with my Roku, it works fine.
Summary: +Ve - setup was easy, price was ok. -ve - its slow while watching HD movies. After 2 years something failed and its not booting up. Customer service asked me to return the product. I am worried about the 3TB data in it. Its tough to identify the issues with the disc as we need separate SATA/USB cable to connect to PC (I am hoping i can do this.) Its slow with copying and reading.