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Dummy.190587
9.0 out of 10

Seagate Backup Plus Portable Mac USB 3.0 STBW-series

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Reviews and Problems with Seagate Backup Plus Portable Mac USB 3.0 STBW-series

Showing 1-6 of 6
Overall 4
4.0

Seems flaky, may have blown out Thunderbolt port, doesn't work smoothly with my system

K8, Amazon
3 weeks ago
  • Summary: Bought this for a MBP but it wouldn't mount when I plugged it in. Turned out the Thunderbolt port was bad, but I had never used the port before so I'm not sure if it was working prior to plugging in the drive. I took the laptop in to get the port repaired, but the drive still didn't mount when I plugged it in the second time. I took the laptop in again and the port was again bad, but it wasn't clear if the drive had blown it out or it was just a bad replacement part.
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Overall 4
4.0

It seemed unnecessarily bulky in it's design

Collen Young, Amazon
18 July 2014
  • Summary: The unit I received was defective. 1. It constantly disconnected itself from the computer for no reason. 2. It ran very hot. Additionally, It seemed unnecessarily bulky in it's design.
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Overall 4
4.0

Worked for about a year

Scott, Amazon
12 March 2014
  • Summary: I really want to give this product more stars, because when it worked, it worked great... After about a year of use, the connection is constantly lost. I always properly eject the drive and it's always been stored safely in my bag with the cord removed and neatly wound, but regardless of my attempt at good care, it can't maintain a connection with my comp.
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Overall 4
4.0

Doesn't work with older desk tops.

Goldylox2U "Book club newbie", Amazon
19 June 2013
  • Summary: It doesn't back up the hard drive on my apple desk top (2005). My son did more research and realized this is a common problem with this particular computer/backup interface. It WILL back up my husband's newer apple lap top, so no need to send it back, since we will use it. MY computer problem is not solved, however.
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Overall 4
4.0

Update the software before selling as "for Mac"

fred boltz, Amazon
18 April 2013
  • Summary: Took me two days and 6 hours of phone support to figure out this device needed a firmware update to work with my iMac? Come on Seagate and Amazon.. Your better than this.
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Overall 4
4.0

Compatibility Cloud Issues for Mac OS 10 And Above

Quirky Girl, Amazon
15 July 2012
  • Summary: Thin, sleek, simple to use, portable and dependable. The USB 3.0 cable is included. The problem is there is no 'cloud storage icon' in the Seagate Dashboard software - the Mac version of Seagate Dashboard doesn't have either the Cloud or the Protect features. For Mac systems, Seagate recommends backing up your system using Apple Time Machine. This is a Windows drive with limited Mac functionality.
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