Reviews and Problems with Seagate Backup Plus Desktop Drive Mac USB 3.0 (STCB2000900 / STCB3000900 / STCB4000202 / STCB3000800)
Showing 1-10 of 13
Failed after exactly 1 year
Rody K., Amazon
18 April 2014
Summary: I purchased this drive on March of last year. I have been using it mainly for personal files, but also as a Time Machine backup for a time (it was partitioned). The drive worked really well for the past year. It has been sitting on my desk along with a 1TB Western Digital portable drive and another 1TB WD external desktop hard drive, all connected to my iMac (for this drive I used a FireWire connection).
Summary: This is a review of the "Seagate Backup Plus 3TB Thunderbolt Desktop External Hard Drive for Mac..." connected to a mid-2011, 27 inch iMac 3.4 GHz Quad Core i7, model 12,2 with 32GB RAM running OS 10.9.2. I bought it hoping that it would a fast way to back up my Promise Pegasus Thunderbolt R4 (4 TB - Thunderbolt 1 - RAID 5 Configured). There were no problems initially but the Seagate was very, very slow. Copying 1.6TB from the Promise RAID took almost 24 hours!
Summary: This is a bad product; do not buy it. It worked when I first purchased it in September 2012. However, it now will not connect with any of my Mac computers (three) using either Firewire or USB. The drive whirls but the lights do not come on. Seagate's support on its webpage is worse than useless. With some frequency their support page kicks you out to the home page with no explanation.
Summary: I couldn't get this hard drive to work with Time Machine on my Mac Book Pro. It would begin backing up, and then suddenly it would say it had been ejected incorrectly. From that point on, it wasn't visible on the computer, even though it was still plugged in. I'd have to unplug it, and try several more times for it to even show up again. Never got it to work.
Summary: I bought this last week believing it would solve a number of my storage problems on my 2011 Macbook Pro running Mountain Lion OSX 10.8.3. Before purchasing this drive, please do yourself a favor and read all of the 1-2 stars on Amazon of people having problems with the "Disk Ejecting Prematurely".
Summary: As soon as I started the first file transfer onto this harddrive, a pop up appeared saying that it hadn't been ejected properly and then it froze the file transfer process. It wouldn't allow me to even shut down the finder window. So NOW I have to eject the new hard drive by unplugging it. So we try it again. We reformat the drive so there's no errors and the same thing occurs.
Summary: The performance of this drive under Mac OS X 10.8.2 is unacceptable as the drive will repeatedly cause the error "The disk was ejected improperly, always eject a disk before..." and then the system will hang (spinning pinwheel in the Finder). The time for this problem to present varies and has ranged from < ~30 sec to as "long" as ~5 minutes. The is the 2nd drive (both Seagate Backup Plus 3 TB drives) that has demonstrated this unacceptable behavior.
Summary: As the title says, this product arrived completely dead. It never powered on. I tried multiple outlets. Nothing. No lights. No sounds. I wrote a very nice letter explaining this to Seagate customer service and provided them with all the info they requested (serial number, product number, etc.) through their website.