Reviews and Problems with Seagate Backup Plus Desktop Drive Mac USB 3.0 (STCB2000900 / STCB3000900 / STCB4000202 / STCB3000800)
Showing 1-10 of 31
Failed after a year and a half -- my second Seagate drive to fail in a year
Michael Delman, Amazon
13 July 2014
Summary: After 17 months it stopped working. This was a backup drive. Fortunately I have other backups on and offsite. Also, it crashed my iMac when I tried to connect it again. If it hadn't been under warranty I'd buy a different manufacturer's drive. OTOH, I've also had drives from other companies fail in under two years.
Summary: I purchased this drive on March of last year. I have been using it mainly for personal files, but also as a Time Machine backup for a time (it was partitioned). The drive worked really well for the past year. It has been sitting on my desk along with a 1TB Western Digital portable drive and another 1TB WD external desktop hard drive, all connected to my iMac (for this drive I used a FireWire connection).
Summary: This is a review of the "Seagate Backup Plus 3TB Thunderbolt Desktop External Hard Drive for Mac..." connected to a mid-2011, 27 inch iMac 3.4 GHz Quad Core i7, model 12,2 with 32GB RAM running OS 10.9.2. I bought it hoping that it would a fast way to back up my Promise Pegasus Thunderbolt R4 (4 TB - Thunderbolt 1 - RAID 5 Configured). There were no problems initially but the Seagate was very, very slow. Copying 1.6TB from the Promise RAID took almost 24 hours!
Summary: I have a Seagate portable Flex drive and was looking for more storage for my Mac desktop. I chose Seagate 3TB but was bummed that the drive would not power up. Interestingly, the box was factory sealed and only came with a quick start sheet, no other instructions. I tried the Apple support site and Seagate and learned many others have had this problem. I checked the date on the box and it was 2/2012. Not sure if that was the date of mfr for the drive or just the box.
Summary: Not only is there very misleading data in the Product Description but Seagate Support for the product is bad as well. Read the "What's in the Box?" section. It clearly states "....FireWire 800/USB 2.0 adapter with capacity gauge, 5-foot (150 cm) FireWire 800 cable...". Wrong-O, neither are in the box. On the box when you get it, it states that you can achieve higher speeds if you PURCHASE a FireWire adapter. Nice!
Summary: I attempted to use this external drive to backup an iMac prior to swapping out the internal drive and this external drive failed on several metrics to be Mac Compatible. 1) Response time is very poor. Attempt to back up approximately 450GB from a 2009 iMac using Disk Utility took over 15 hours to complete (that's only about 8.3MB second). 2) Disk Utility backup to the external drive would simply fail. 3) Disk utility frequently could not find the external device.
Summary: I ended up returning it. I experienced the same problem as others - the drive would spontaneously eject itself. That is not a "feature" I look for in a drive designed to be a primary backup for my computer.
Summary: This is a horrible drive. I bought one in early July because it had all the features I wanted at a reasonable price. It sounded so good! Within 15 minutes after it was out of the box and registered, it became a blithering idiot, totally worthless. I thought I had done something wrong, but I followed all directions and checked in with a tech expert. I decided that I just got a dud and that such things just happen sometimes.