Reviews and Problems with Samsung STORY Station (HX-DU010EB / HX-DU015EB / HX-DU020EB)
Showing 1-10 of 214
I love this hard drive!
Barista "P", Amazon
18 January 2014
Summary: I purchased two of these a couple of years ago. I stored movies on one and music on the other. Instead of buying a third one for pictures, I bought a 2tb Fantom Green Drive. The cord accidentally unplugged on the Fantom external while I was transferring pictures from my computer to the external and it corrupted the data rendering the entire external drive utterly useless. Even after a reformat that hard drive was useless.
Summary: After two months of light use, one day it just failed to power up. I experimented with all the usual-- checked the power cord, usb cable etc.. and even shook it lightly but to no avail. It was completely dead. A few days later I tried again. Turned the drive upside down with the power cable plugged in and the power switch on. This time however I smelled something burning and the moment I saw smoke coming out of the bottom vent, turned power off immediately!
Summary: The retro elegance and timeless design of this Samsung unit are most desirable. It's quiet, efficient, and does not compete with its surroundings for attention. Since it's stackable, I would definitely buy another one when the time comes.
Summary: I've bought 6 Samsung Story Station hard drives: 3 1TB, 2 1.5 TB, AND 1 2TB. 3 of the 6 have died. This drive worked flawlessly for about 6 months with very light use. Then, it just wouldn't turn on again. It wasn't the power adapter. I contacted Samsung and they said they couldn't save my data from the drive if I returned it to them. So, I looked around and finally found a guy on ebay who recovered my data to another hard drive for $14.95 .
Bought 3 of these and 2 failed in the first 10 months of use.
Eliza Beth, Amazon
13 October 2010
Summary: I am a photographer & we also do graphic design, and use external drives to back up our files. Thankfully, I had a second backup drive where all of my info was stored, but I had two of these exact units fail within a month of eachother. I have replaced them both with a different brand. This is a REALLY BAD PURCHASE. These are NOT reliable. Samsung was not great with the customer service, either, so we just decided to use another brand from now on.
Summary: I have owned many different external HDDs. This is one of my favorites. I like that the light has a dimmer knob. It is quiet, has unassuming looks, stable (won't fall over, obviously), and doesn't (as of last year) come with any embedded auto-backup functions that can't be formatted out. I've never run into that personally, but had read about it when I began researching this drive last year. Anyway: it's been a good, solid HDD, no complaints.
Summary: I bought a Story Station during a Black Friday sale (9 months before this review) to use with Windows Media Center while I was out of town. I hoped the large capacity would enable me to record everything I wanted and then allow me time to catch up on my TV viewing --without having to delete to free up space for new shows. I am running Windows 7 Enterprise 64bit on this computer and had previously had compatibility issues, so I was hoping this would work.
Summary: I've bought two of these now - a 1.0 TB and a 1.5 TB. They run very quietly, and I've had no problems. The price is very good compared to other drives. The on/off power switch on the front I find very useful, as I can easily power them off at the end of the work day, to ensure minimal wear and tear. Also with the two of them, while they don't click into place on top of each other, you can stack them and maintain proper air flow, which is a nice feature.
Summary: This is clearly one of the better backup drives -- handsome, well-built, convenient. One can argue over its crotchets but most owners would agree. Certainly its not-so-instant on and clicking noise take getting used to, and as for the included backup software, forget it; it spends hours searching and must lovingly ponder every last file, whether backed up or not, and it will back up at the slightest provocation when unimpeded.