Summary: Windows 7 doesn't automatically detect the USB driver for this drive, so I looked up online and the driver is nowhere to be found. maxtor is bought by seagate, and most links of the driver download show 404 link error. Sorry to say, but it's not that difficult to provide such basic level of support for the products like hard drives.
Summary: Same story, worked 1 year and 15 days for me and then wouldn't even power up. Had Geek squad, rip open the case and pop the drive into an external case so that I can get my stuff off the drive. Love the OneTouch concept, but apparently from all the bad reviews a shoddy piece of equipment. They'll have to earn my business all over again, for now I am moving to something different.
Summary: Had this drive for about six months no and it hasn't given me any issues. The reason I've only given it 2 out of 5 stars is because it's annoying! The thing sleeps constantly unless you are accessing the drive constantly it will shutdown. Example: Working on a clip in a Final Cut Pro time line for more than a couple of minutes. Since you've accessed the clip and have it up it's stored into the memory and doesn't need to access the drive to open it over and over again.
Summary: Not sure why a company would do that but Seagate (current Maxtor owner) has limited the backup software that is bundled with this product. You CAN NOT DECIDE what to backup, it does now allow you to backup system files, outlook files, hidden files, etc. SW-GUI limits your choice for syncing files or making backups for Windows Document Folders and standard non hidden files. This means that if you copy your music library you will loose all the album information.
Summary: Save your money. Mine is still working but the reviews are right, a lot of files will not be backed up by the included software. However, you can drag and drop. Other than that mine has now developed the infamous and extremely annoying "Maxtor flashing light problem." Google that and you will be enlightened. Many people have simply ripped the drive out of the one touch case and installed them as internal slave drives.
Lisa Shea "be the change you wish to see in t..., Amazon
31 July 2008
Summary: I do a lot of work with video and audio files, meaning I often have to move many very large files around and keep them in accessible areas. I had a Seagate 300gb external hard drive to help with this, but I maxed that out. I then went out and got this Maxtor 1 terabyte drive to help me gain some more disk space easily. My other external drive is a Seagate and it worked flawlessly and quietly - it had not occurred to me that this new Maxtor would do any differently.
Summary: I have had a 300G "One Touch" drive for a couple of years now. It still functions acceptably. I recently bought this current 750G Maxtor drive that I use primarily for backing up mp3 files (music) and photos. The price and capacity were right. I thought the most recent version of software would show some improvements.
Summary: I have two Maxtor OneTouch drives (120GB) that I got in 2005. They have both crashed this year. One was recoverable by reformating the drive, so I lost ALL the data on it. The other could not be recovered. Maxtor charges $1700 (starting price) to recover data from their crashed drive. That seems like a lucrative business for them (especially based on the lousy reviews they are getting).
Summary: I wanted a bare machine restore solution and I did get it to work for that, but I think the one touch backup is misleading as it doesn't backup hidden or system files in its normal backup mode. It does when you do a complete disk image backup, but you would not normally do this daily. The first time I tried to do a full backup it crashed my vista pc. After reading some articles on there support site I did get it to work.