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Maxtor-onetouch-4-plus.28982386
5.2 out of 10

Maxtor OneTouch 4 Plus

A simple storage solution with automated backup software for pro Read more

Best Price at Amazon

Reviews and Problems with Maxtor OneTouch 4 Plus

Showing 1-10 of 46
Overall 2
2.0

Are you kidding me?

Elephantic, Amazon
9 August 2010
  • Summary: I bought this from Office Depot on sale, and by the time it stop responding (about 2 months later), it was past their return period. I hooked it up to an older machine running Windows XP, a few weeks after I bought it. It was clumsy, with two USB plugs. The software was awful, and non-sensical. It didn't respond to much of anything. I know this is to be expected from most hard drives software though. I tried to manually upload everything I wanted.
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Overall 2
2.0

Don't Buy It!

Kimsigns2, Amazon
10 July 2010
  • Summary: Don't waste your money on this... I've had one a little over a year... or should I say 2 of them. Had to take the first one back to the store, it malfunctioned right after I bought it. Now it's totally shot! I use it strictly for backing up files for finances and photo's... My computer guy said it's no good! I haven't had it 18 months... now I have to go spend more money on a new one.
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Overall 2
2.0

PLEASE DONT BUY THIS PRODUCT!

Angela Hnilica "luva79", Amazon
22 February 2010
  • Summary: I am in tears right now because I lost all of my daughters pictures and videos due to this piece of crap. I am beyond words with grief and can only warn you to STAY AWAY - it should be a crime to manufacture something that is so emotionally destructive. I don't want this to happen to anyone else. Oh My Gosh.
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Overall 2
2.0

Drive Failed

PJ Photo, Amazon
25 January 2010
  • Summary: This was my second Maxtor One-Touch. The other is a One-Touch 3 and luckily it is still working. The One-Touch 4, 750GB drive failed without warning. As I was only using it as a secondary backup to the One-Touch 3, I haven't lost any data. It is still under warranty, so I'm having Maxtor replace it. Of course I will never trust the replacement and will need to purchase another (certainly non-Maxtor) drive to use as tertiary backup.
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Overall 2
2.0

Argghhh!

Searcher, Amazon
31 December 2009
  • Summary: We are joining the crowd of problem-experiencing users. It worked for six month. Now it will not talk to the computer and comp. does not read it even though it sees it in some places like Device manager.
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Overall 2
2.0

Best way to deal with Maxtor once problems start

T. A. Smith "addison", Amazon
11 November 2009
  • Summary: I wish I had filmed what I have to say here. After months of dealing with maxtor/Seagate (they told me to buy disk repair software) and then trying to get the damn thing working again after I lost about 135 GB of iTunes, documents, and photos, I took the 750 GB version of this product out to the garage and used a sledgehammer on it. Very satisfying results.
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Overall 2
2.0

Case is junk, hdd is ok.

Michael John Mercer, Amazon
26 October 2009
  • Summary: I bought this to transfer pictures and movies from one pc to a HTPC. This unit would crash windows explorer almost every time I hooked it up! Then the usb socket broke off of the internal circuit board. I was so mad I threw the whole thing in the trash. Then I remembered that you can buy cases for the hard drives, so I ordered one on Ebay for $[...].
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Overall 2
2.0

Drive is worthless as is their customer service

L. Mead "Arealuser", Amazon
16 September 2009
  • Summary: I purchased this drive to backup the OS and data on my computer when I started having HD problems. The drive said it backed up the data but after replacing the old drive the maxtor data could not be retrieved. I contacted their "Customer Service" and was told it would not work. their comment " it kinda says so on the box" I checked the box and no mention of not working was there, also it is hard to read the box when buying from Amazon.
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Overall 2
2.0

avoid at all cost

39 year computer vet, Amazon
21 July 2009
  • Summary: My first drive lasted about 4 months. all data on the drive was lost. Maxtor sent a replacement(repaired) unit in about a week. That unit also only last about four months. Again the data was lost.
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Overall 2
2.0

BUYER BEWARE !

C. Robinson, Amazon
20 May 2009
  • Summary: Maxtor One Touch 4 plus. ** CAN NOT RECOMMEND ** This problem is happening with many consumers. From one day to the next you turn on your computer and you can't access the drive?!?!? I have jumped through All the hoops Tech Support wanted and my computer still won't access the drive. I can't see it. I have EVEN disassembled at Tech Supports request, purchased an new external case to put the drive in and it STILL won't work.
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