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Lacie-rugged-xl.5996213
6.3 out of 10

LaCie Rugged XL

The LaCie Rugged XL, Design by Neil Poulton combines high-capaci Read more

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Reviews and Problems with LaCie Rugged XL

Showing 1-10 of 11
Overall 2
2.0

Buyer beware (especially Mac users)

Greyman, Amazon
6 February 2012
  • Summary: I bought two for backing up my computer. The first one simply stopped working -- within two days! The second worked but had a firmware glitch that I later found documented on different forums: for the latest Mac Os the hard drive spins down to save power (good) but then does not spin back up (very very bad for a disk that you might use for external backups). This is a real pity as I have had great success with Lacie in the past, and was willing to pay a premium for it.
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Overall 2
2.0

Drive Failed After 3 months use

Wendy Blankenship, Amazon
22 October 2011
  • Summary: Although the drive was purchased in March; we've only been using it for the last three months. Last week the drive failed and we've lost all of the data that was on it. The drive never suffered any 'trauma'; was kept in the same place, same position; just failed. Trying to get 'support' from Lacie is extremely time consuming with them trying to get you to go to every possible 'paid' option for recovery, replacement, etc.; rather than just addressing your problem.
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Overall 2
2.0

Not durable; doesn't hold up to frequent use

Matt, Amazon
23 September 2011
  • Summary: I've been using one of these for almost a year and a half now, and now the drive is slowly starting to fail: it frequently disconnects from my laptop and I have to power-cycle it, and certain files take absolutely forever to read/copy (probably because they're on areas of the disk that the drive is having trouble reading).
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Overall 2
2.0

Horrible!

dee, Amazon
17 April 2011
  • Summary: Item did not work. I had to send it to the manufacturer for a replacement. Would never order from the Seller again!
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Overall 2
2.0

Supposedly Indestructible

James, Amazon
25 January 2011
  • Summary: Bought it for infrequent use and the back usb cable somehow got bent and stopped the drive from reading material. Had to take it apart and buy cables to use it. Next time ill just build my own...
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Overall 2
2.0

Very Disappointed - drive failed

Jimmy Row, Amazon
15 January 2011
  • Summary: I'm writing this review because my drive just failed after 10 months. Luckily, after about 3 days of arduous work, I was able to recover most of what I lost, but the drive is useless. I don't trust it. Delayed write failed error, then trouble accessing my files (over 500 gb). Some files lost altogether. I do backups semi regularly, but my last one was over 6 months ago...live and learn.
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Overall 2
2.0

Drive Failed

Steven R. Lizardi, Amazon
2 October 2010
  • Summary: I really didn't use and the drive failed. Now returning to Amazon. Not happy at all. A year later and It still makes noise like the drive is bad. Now I am stuck with something that doesnt work.
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Overall 2
2.0

DOES NOT LAST!

Ty, Amazon
23 February 2010
  • Summary: I never write reviews because things usually work! I used this drive twice and it failed COMPLETELY on the 2nd job. Luckily the footage we shot was backed up on another drive or we would be dead in the water. Wish I could recommend this drive (have 4 of the 500GB rugged drives which seem to perform better) but buyer beware. They look cool but can't say the same for performance.
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Overall 2
2.0

Beware - Important information

C Walker, Amazon
21 September 2011
  • Summary: Used my LaCie 1TB drive for monthly laptop/photography back ups - now dead but still within warranty, & full of valuable/important data I cannot access. LaCie is prepared to honour the warranty but they only allow ONE company 'd2 Recovery' to back up the stored data before the unit is mended/replaced (the 'only LaCie-approved data recovery expert'). Guess what - they want either 299 or 899 Euros to save data (depending on whether its a logical or hardware failure)!
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Overall 2
2.0

Dead on Arrival

the real truth, Amazon
14 September 2011
  • Summary: Bought this device as we have always used Lacie before over the last 6 years. Drive was dead on arrival. Was then sent back to Lacie at my cost. Drive worked for 2 hours, then could not be recognised. Drive is dead again. Lacie refuse to send a replacement so I have to pay for it to sent back again for repair. 850 GB of information on drive, has to be backed up on another drive just so they can repair it again.
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