Reviews and Problems with LaCie Rugged All-Terrain Hard Disk
Showing 1-10 of 44
20 June 2014
Summary: This drive was recommended by my school's media department, but I have since regretted the purchase and moved onto a WD My Book Drive that I am much happier with. The drive claims to be "rugged" and "all-terrain" and tricks many buyers into thinking that with the orange plastic covering there is no need for a case. I've only found it to be fragile at best and have had many of my peers express the same.
Summary: AVOID this Company! Failed after one year. Email customer support is fast. Expect to spend hours waiting for customer service on the phone with extremely annoying taped messages played for your wait. There are better companies out there that make a better, cheaper product.
Summary: I'm not computer literate, so I inspected the holes in the unit's picture to insure I was ordering one with the older style firewire port. When I received it, it was the newer Thunderbolt port unit. I cannot use this. I cannot easily return the item which is why I used the sellers pictures to insure it was the correct unit. Yes, they readily agreed to swap it, but I am handicapped and cannot return it so easily. I'm just furious and would never order from them again.
Bad product over long-term; horrendous tech support
Arod McFoolish "A. McGowan", Amazon
20 March 2013
Summary: Be careful about buying LaCie products. I have purchased several LaCie hard drives over the years (including the Rugged 1tb most recently) and they have all initially work fine but broken down in the long haul. One completely died, and my current drive has a host of permission resetting issues and causes my iMac programs to freeze whenever working with a file on said drive. And don't depend on help from LaCie.
Summary: I bought this latest LaCie Rugged portable external hard drive out of DESPERATION because two of the same Rugged All-Terrain 500 GB FireWire 800 drives I own malfunctioned: when plugged into my laptop they don't show up on my desktop. LaCie support issued a diagnosis with the port on the drive LaCie Rugged All-Terrain 500 GB FireWire 800/ FireWire 400/USB 2.0 Portable External Hard Drive 301371 .
Summary: PLEASE, please do not waste your money on this piece of junk. I had it for less than a year and it constantly had problems mounting. The firewire was faulty--if you so much as breathed on it, the disk would unmount. Now it won't mount AT ALL. I lost all of my files on it. Please read other customer reviews and verify that this is a common problem.
Summary: The firewire 800 stopped working in the first week I got it. Then I got to know that this is common, that other videomakers have boxes filled with this expensive toys broken just like mine. If Lacie is not able to make really durable and secure products, it shouldn't sell their shit like it were.
Summary: Sent one of these to my daughter in Africa. It failed after 2 days. I wish the manufacturer, la Cie, would understand that some of us would be willing to pay substantially more for a drive that works reliably. Instead the same minimal quality drives are put into cheap boxes that look rugged but are not and are unreliable in any case. Obviously a very unreliable unit.
Summary: I bought this drive to protect my files from my clumsy hands, I've dropped other drives and lost a lot of data. This one didn't last long enough to get dropped. THe firewire 800 stopped working after a few months, luckily I could get my files off it through the 400 but now I paid 200 bucks for a piece of crap firewire 400 drive. Save yourself the headache and don't buy this thing.