Reviews and Problems with LaCie Rugged All-Terrain Hard Disk
Showing 1-10 of 53
20 June 2014
Summary: This drive was recommended by my school's media department, but I have since regretted the purchase and moved onto a WD My Book Drive that I am much happier with. The drive claims to be "rugged" and "all-terrain" and tricks many buyers into thinking that with the orange plastic covering there is no...
Summary: AVOID this Company! Failed after one year. Email customer support is fast. Expect to spend hours waiting for customer service on the phone with extremely annoying taped messages played for your wait. There are better companies out there that make a better, cheaper product.
Summary: I'm not computer literate, so I inspected the holes in the unit's picture to insure I was ordering one with the older style firewire port. When I received it, it was the newer Thunderbolt port unit. I cannot use this.
Bad product over long-term; horrendous tech support
Arod McFoolish "A. McGowan", Amazon
20 March 2013
Summary: Be careful about buying LaCie products. I have purchased several LaCie hard drives over the years (including the Rugged 1tb most recently) and they have all initially work fine but broken down in the long haul.
Summary: I bought this latest LaCie Rugged portable external hard drive out of DESPERATION because two of the same Rugged All-Terrain 500 GB FireWire 800 drives I own malfunctioned: when plugged into my laptop they don't show up on my desktop. LaCie support issued a diagnosis with the port on the drive .
Summary: PLEASE, please do not waste your money on this piece of junk. I had it for less than a year and it constantly had problems mounting. The firewire was faulty--if you so much as breathed on it, the disk would unmount. Now it won't mount AT ALL. I lost all of my files on it.
Summary: In August 2010, I purchased 40 of these for use in a small university video editing lab. We are a small program, with maybe 16 new video students per year, each one doing 8-9 small projects in the course of a year. That is to say, these drives are lightly used.
Summary: The firewire 800 stopped working in the first week I got it. Then I got to know that this is common, that other videomakers have boxes filled with this expensive toys broken just like mine. If Lacie is not able to make really durable and secure products, it shouldn't sell their shit like it were.
Summary: Sent one of these to my daughter in Africa. It failed after 2 days. I wish the manufacturer, la Cie, would understand that some of us would be willing to pay substantially more for a drive that works reliably.