The LEVEL of customer service is ZERO... I HATE THIS
D Cooper "Don C", Amazon
6 October 2011
Summary: Do not waste your time. Seriously. I purchased this unit for a PC, and a d2 Quadra at the same time for a MacBook Pro. The LaCie Hard Disk plugged in nicely, then downloaded older software from the disk. When prompted to download an upgrade, I was hit with repeated error boxes. Went to the LaCie support site and downloaded the most current software for this unit. After a few reboots, it started working fine.
Summary: Warning to Mac users: I purchased one Lacie Big drive 18 months ago, another Lacie Big drive 24 months ago. I just upgraded to Mac OS X Lion. Neither drive works after the upgrade. The Lacie web site said that the "solution" to this problem was to revert back to Snow Leopard. Not really a solution. But I assumed that maybe this meant that a firmware upgrade or something was in the works. So I contacted Lacie support.
Summary: I am an avid supporter of LaCie drives; I have purchased more than 15 in the last 11 years. Only one drive has died with my data on it, and I was partly to blame. The problem with this model (model 301304U ) is its software- IT IS NOT SUPPORTED BY MAC OS X LION. This information should have been included in the ad, which is the reseller's fault, not LaCie's.
Summary: I've used my LaCie hard disk for 2 years (+3 weeks) now. All was fine and dandy until just a few days ago when it went out in a puff of smoke (figurative, not literal). When I went to check my warranty I found that it is only covered for up to 2 years. Not cool. I'm a grad student (read: broke) and having to buy another just 2 years (+3 weeks!) later is really painful. I think I'll be going with a different brand next time.
Summary: This hard drive would not stay mounted. It kept turning itself off. I wound up returning it and purchasing a different model from another vendor. I have had good results with other purchases from Amazon and with several LaCie drives that I own, but this one was a lemon.
Summary: It's so nice when something is easy to set up, easy to use and just works without a hassle. I wanted to get an external hard drive so I could archive some of my recorded shows/movies and free up some room on my dish detwork VIP722 DVR receiver. I've used Lacie hard drives for over 10 years to back up PC and Mac files and I've found they have been dependable. I went with a 1 TB because the DVR receiver manual said my DVR would not read any more than that.