Reviews and Problems with LaCie 5big Network 2 10TB
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Lacie Is Total GARBAGE
Monty L., Newegg
3 April 2013
Summary: This was a trial run, and Lacie FAILED critically. We will not be using ANY Lacie products indefinitely. This issue has destroyed your reputation completely, and we will be sure to let others know to stay away from the HORRIBLE products and "support" of LaCie.
Pros: Not a single thing. Stay away from Lacie, you've been warned.
Cons: WARNING: The January 2013 update 184.108.40.206 REMOVES the ability to run this NAS in RAID-10 mode. The update doesn't tell you that at all, only listing "usability improvements and stability enhancements". You can confirm RAID-10 is removed from ALL Lacie products on their FAQ page. Note to Lacie: it is bad business and an affront to your customers to REMOVE critical functionality without proper warning.
Summary: Avoid companies which do not support their equipment!
Pros: Big and fast. Support answered email within an hour- but was could not solve problem.
Cons: Had for my yearbook- yet when Mac upgraded to Lion, it would not work with it. Contacted Lacie- they basically said - too bad. You don't invest in a NAS to have it not be available within 2 years because of a OS upgrade- you support it. Flas a bios or something. Lacie has really get us down on this one.
Summary: We've got this 10 TB model set up at our studio, to store work-related data and backups. It works very well. We can share files over the network without having to email them or carry them around on portable drives and having a dedicated backup in RAID 5 means that all of our data is as secure as its going to get.