Reviews and Problems with Iomega 160 GB Cherry Red eGo USB 2.0 Portable External Hard Drive
Showing 1-10 of 20
not very reliable
obachan, CA, Amazon
13 November 2011
Summary: I purchased eGO 500GB drive as a 2nd backup drive. It worked OK with very minimum use (connected once a month to update files) for almost one year. It started showing error when I erase or copy files. I tried to chkdsk or format but it failed with error messages. To qualify 3 year warranty, you need to register the product in 90 days after the purchase, which I did not realize until the drive started failing.
Summary: Purchased this item a few weeks ago. Downloaded software and installed. Plugged in unit...viola! But wait... it stopped about 3/4 the way through a full XP system backup due to some power issue? Had BOTH USB plugs plugged in, BTW. Started over, but would not recognize the software. Deleted software, changed to a drag-drop. Worked fine but then would not recognize the hardware, then would, then wouldn't, then would. Switched to another USB port, same thing.
Summary: This unit - with protection package - failed after 6 months of use. Called and spoke with iomega's support, and was told I would only receive a refurbished unit as a replacement. Totally unacceptable for something with less than one year of use. One of the support specialist even said, "all hard drives fail sometimes." Really! Do not buy this unit unless you want pain and hardship...and if it fails, be prepared to receive a used and refurbished unit as a replacement!
Summary: I bought an older usb version and newer firewire version this past fall. The firewire drive gets way too hot and crashed almost immediately after purchase and the older usb version inexplicably crashed a few months later. Don't trust these external drives! They're small and handy for travel, but totally undependable.
Summary: Had problems with the top popping off like all these other reviews. I sent it back to Amazon and got a replacement. Placed my valuable data on the drive, and subscribed to Mozy online backup service to backup my information (which obviously takes a long time to complete). While backing the data up, my drive failed (began screeching and eventually would not be recognized by my computer), so I contacted iomega about replacing the drive and recovering my data that had not...
Summary: Cover continues to fall off and the Iomega is DEAD after 3 weeks. I tried to use Iomega's customer support. To talk to real person sets you back $25 per occurrence and the on line chat is only available Monday thru Friday from 7 am- 7pm mountain standard time. This is one of the worst products I have ever owned. I wish I could up load a photograph of the case.
Summary: As others have stated, the top of the case unglues and comes off from the hard drive. Iomega will send you a "reconditioned" drive which is a nice way of telling you, we just glued one back that we got from another customer and we're sending it back to you. As for the ease of use, it couldn't get any easier if you have a mac. It works seamlessly with time machine, firewire transfer is good.
Summary: Received the drive and the cover came off. Had to place a rubber band around it. Iomega sent me a replacement within 5 days.BUT it was a 'Refurbished' unit. I sent the broken one back. Iomega said they were out of stock on new 'red' units and that 'sometime' between Dec 7 and the end of the year they would send me a NEW one. It is the 23rd and I haven't heard from Iomega's 'escalations people'. I am unable to get my scheduled work completed.
Summary: Although the Iomega unit is really beautiful to look at, its only held with glue. As hard drives generate a lot of heat (this must come as a surprise to Iomega) the cover just falls off after using it for around an hour. The glue just separates from the beautiful ruby lid and it just falls off. Its a real shame as the rest of the unit is really well designed, and works like a charm. But having to stick the lid back on after each use is pretty annoying.
Summary: I bought this hard drive from amazon in late September after reading glowing reviews on this site and the Popular mechanics torture test. After two months of great service, it failed this evening with 300GB of very important photos and videos. I had not yet backed this drive up to another drive so this is a big problem! The light which use to be very bright has gone out as has the access to the drive.