Reviews and Problems with Freecom Hard Drive XL 2TB USB 2.0
Showing 1-10 of 41
5 star reviews are too hasty
wise owl, Amazon
31 December 2012
Summary: Well what can I say. Like everyone else I did the research, read other people's reviews and digested all the online information I could find on this product before parting with my hard earned cash. Like so many other unfortunates I bought this Freecom external drive and backed up my wedding photos, music files, invoices etc. The drive lasted 15months. A lot longer than most other unfortunates but nevertheless same result. The drive was given every opportunity to survive!
Summary: Initially very pleased with this product, which worked perfectly straight out of the box. Have used it for 18 months as principal backup without trouble. It has now suddenly stopped working without warning. Has not been dropped or mishandled in any way. Computer no longer recognises it, and the drive is making regular clicking noises - we all know what that means. Luckily I have always backed up all my data twice, which is a pain but which has now proved worthwhile.
Summary: Device arried on time and in good condition, worked from the box. I copied the pre loaded files to my "C" drive as per instructions and reformatted the drive to NTFS. I later suffered a main drive malfunction loosing every thing that was on it so now I have no software to manage my Freecom 30973 drive. I have been trying ever since obtain a new set of the pre-loaded files from Freecom without success, they do not respond and seem not to be interested.
Summary: I thought long & hard & read many reviews about many hard drives before purchasing this one, although it was a little heavvier than I expected & my only other minor gripe is that it neads a seperate power supply, but that is just a tiny niggle So far it has performed well & is relatively quite when operating, I think it will take me some time to use up the 1 tb.
Summary: The benefit of the back up drive is that ,the software with it is simple and it does an excellent very quick incremental back up. Unlike some incremental back up software, this merely replaces those files that have changed as opposed to creating new backups with a new date. If you have a large volume to store then the initial back up can be long-hours, I have c.450+GB. Once set up though, Incremental back ups are minutes.
Summary: I am a keen Freecom user and have had no issues with their XS range until this purchase... After a few careful uses backing-up my systems, the USB connector on the drive fell through into the case! I am in the process of sending it back to Freecom but needless to say, I am disappointed with the build quality of the casing. Lets hope they can replace it. Just bear this in mind peeps.
Summary: this hard drive has to be connected to power to work and the power cable is only three feet long which makes it very difficult with most desk set ups and awkward to use where ever you are, a matter made more frustrating by the fact that there's no apparent reason for it? after a few months of light use the usb cable input on the hard drive has come lose and it's stopped connecting to my laptop completely - that's all my 'backed up' files films photo's and documents...