FAILED FATALLY AT 13 MONTHS - ROCKY FOR 2 - 3 MONTHS
3 weeks ago
Summary: i write very few reviews, but this item requires a warning. This Buffalo external hard drive failed fatally at 13 months. it has been problematic for the past 2 to 3 months only connecting intermittently. now it spins up, but won't connect to my laptop, EVER. BELIEVE THOSE NEGATIVE REPORTS, PEOPLE. FIND SOMETHING MORE RELIABLE...
Summary: I bought two of these drives and they both failed, the first one thankfully before I even managed to get any data on it. They have a fan mount in the back of the case but NO FAN! Naturally they overheat and die. Read the other reviews, you'll see the build quality is rubbish. The drive itself is fine, the usb controller with the RAM cache on it is the part that fails. At least you could get your data back, but apparently that voids the warranty by opening the case.
Summary: Purchased two units new in August 2013. One unit failed in the first few months of operation and the other unit failed several months after the first. Both were replaced by the factory in an easy process. Then the two replacement units eventually failed in almost the same timeline as the first two. I experienced nice people at Buffalo and complement them on the good service I recieved in gaining needed replacements.
Drive failed after 3 months. When I called the ...
7 December 2014
Summary: Drive failed after 3 months. When I called the company, they tried to blame the failure on me. Apparently, the drive is not meant for heavy/normal use. They are going to likely replace the drive, but I have to pay for shipping. Not much sympathy for loss of data and loss of time in setting up a new drive. I will never buy another buffalo product. I have lost all trust in the company.
Summary: Well, that was frustrating. I got this drive as a gift from my fiance. I'm a former computer technician. It was an excellent gift. Unfortunately, after a week or two and very limited, appropriate use, it stopped being recognized by computers. USB chipset in the drive probably died. It happens. So I contacted Buffalo, and did an RMA. It was a little bit of a pain in the neck, but they weren't too bad about it. I sent them the drive.