Summary: I already own the single bay model from Vantec and have issues with the power cord coming loose, but it is still better than the other external hard drive cases I have bought, so I decided to buy the dual dock.
Summary: Looked at the support and their FAQ does not have this model listed. Perhaps too new.
Pros: Dual drive bays USB 3.0 and eSata support
Cons: eSATA only works for the front bay (undocumented or a bug?) My OCZ Vertex 3 won't go in the bay due to it being off by about one millimeter? Odd since my Vantech single bay has no problem with it (NST-D100). Hitatchi 2.5 and WD 3.5 had no issues though. Dropped off two eggs due to the OCZ fit and...
Summary: As mentioned the "guides" for the hdd's are non existant very easy to snap internals.
Cons: Junk never recognized 2 drives at the same time would screw up from cold boot. Finally just stopped working lights up but no activity popped the side off my case dropped it in works fine. Used this for maybe 25 mins a month other than that it was off. Total uptime maybe 4 hrs total.
Summary: I had this unit fro a year or more but went through 2 power supplies for it in that time. Support messed up and sent out wrong power supply first time but sent correct one on second attempt so not bad support just some shipping/warehouse guy's screw up.
Pros: Cool looking. Worked fine while it was working
Summary: Super easy to use. If you like the idea of saving hardrives for archives and storage, it's as simple as you can make it with this dock.
Pros: Fast Transfer speed, super easy to swap out drives. My experience has been limited to only SeaGate drives, but I've used the device to fill 3 500Gig and 1 1TB drive over the last 1.5 years with photos with no problems whatsover. Running on Vista64, just plugged it in and it goes
Cons: Clunky external power supply, a built in would be nicer. Wish there'd been a black colored option.