Summary: Dreadful - Bought this for my husband a while back and now he has thrown it away and gone back to OralB electric tooth brush he had previously. It all looks fancy but is not pleasant on the teeth, ( I tried it) - it vibrates in a very irritating way - a bit like chalk on a blackboard, that sort of irritating. It all looks lovely with pretty green colour, the glass etc. But, my very strong advice is spend your money on a different product.
Summary: I agree with some of the other reviews, my philips Sonicare is 15 weeks out of the warranty and now fails to charge, I think that they are only made to last approximately 2 years, so what is the point in paying a lot? I know that they are only £99 now, but I did pay almost £200 for this thinking that it would last for at least 4 to 5 years!!
Summary: Biggest load of rubbish out. Its always falling over its difficult to hold as it slips through your hands and when its wet which it is when you use it you end up grabbing it with the other hand. As another person has said it suddenly stopped working properly - my teeth are not now nearly so clean.
terrible product. I have now bought 2 of these ...
miss Z. beech "Beechy", Amazon
22 December 2014
Summary: terrible product. I have now bought 2 of these and both broke in exactly the same way..they just wont recharge. Philips offered no help as i didn't have the receipt!!! terrible service. Please be aware when buying!
Summary: My experience mirrors many others here. Works great for a while and then stops functioning before the two-year mark. Very "cleverly" designed.. I have now "wasted" three of these over 4 years, always managed to loose my receipt which means warranty does not apply. During the same time my kids have shared one Oral-B which still works great and have now outlasted three Philips. The philips was also three times more expensive.
Summary: Rechargable Battery fails after 2 years of use. This is and was my last ever Philips Sonicare toothbrush. The unit is only good as long as the warranty is valid. Have had 3 sonicare's and they all failed within months of the 2 warranty expiring (making this the most expensive toothbrush on the market). The issue is the non-replacable rechargable battery. I have contacted Philips and they don't care. They won't even consider making one with a repaceble battery.
Summary: This toothbrush was great for 9 months, with a real effect on the quality of dental hygiene, then it brushed moderately well for 4 weeks and now it is useless, not brushing with the same vigour and switching itself off after a few seconds despite the battery being charged. I would not buy this again.
Summary: I have been very concerned to read these criticisms of the DiamondClean. I haven't even used it yet but can tell that it is going to be a huge disappointment. I too found no helpful instructions as to how to use what is a very expensive product and whose crazy idea was it to recharge the toothbrush in a glass?
Summary: So very, very disappointed with this purchase. Ok - It is good looking, comes with a sleek, trendy glass & travel case. What it doesn't come with though, is any means/container to store the brushes, nor any means of being able to tag/mark the individual brush heads. Therefore, you are left with a myriad of homeless brush-heads that all look the same - we actually removed the markers from our old brush heads & used these on the new ones.