Summary: Although I am a big fan of Kobo eReaders, I had quite the problem with this one: upon downloading a new book, all content in the new book disappeared; apparently the update didn't take & after 3 1/2 hours of personal time with various techs, it was resolved. The sender did furnish me with a partial refund of $15, which was very welcome. The jury is still out on this reader: I bought a 2nd book and all book content disappeared ..
Summary: This WAS a good ereader it was way better than the litterati(which only lasted 1 week before going blank)but when the screen went out i was sad because i had liked it so i called kobo and they sent be a replacement but when the replacements screen went out and i had to PAY to ship it to canada for them to fix it i was not happy! pros: battery life (about 1 week) weight(the most lightweight ereader on the market!
Summary: I have read 6 books using my new Kobo eink ebook reader. When used as a stand alone device, 30% of the time it takes 1 second to change a page, 69% of the time it takes 6 seconds, and 1% of the time, it does not change the page. This is true regardless of the pressure and direction applied on the rocker switch. When placed in sleep mode, about 10% of the time it fails to return to the last page read.
Summary: I recently bought two of these at a Borders that was going out of business. I can see why Borders is having a problem. The software is sloppy, the interface is slow and not refined, and the device can't even handle SD cards above 4GB! I was excited when I brought the system home and was not expecting it to be a Kindle killer.
Summary: Your KOBO warranty does not cover external software downloads - including those from the KOBO website. My KOBO ereader froze completely after 14 months, after downloading obligatory upgrade software from the KOBO website. Obligatory because the computer wouldn't sync with the ereader until the upgrade had been accepted. Once the upgrade was finished, the computer couldn't connect to the ereader at all. The restart, and the factory restart didn't work.
Summary: The main reason I bought this was to read PDFs on so that I don't have to read them all on the computer. However, the Kobo is absolutely useless for this. PDF documents are easy to download onto it, but then you have to zoom in to about 200% to be able to see the writing properly. Once you've done that, it needs to be put in landscape mode so you don't need to move from side to side all the time.