Summary: First one died within a few weeks, and their customer service was terrible. Sent it back and received a RECONDITIONED one, not a new one. It frequently freezes up after charging. Putting new books on the reader is time-consuming and non-intuitive. I would not buy this again.
Summary: I was looking forward to having a working reader when I received this one. Right off the bat, it froze up and I couldn't get it to work. I sent an email and was told to use the reset, but wasn'[t told where it was. I finally found it and it did bring my reader back to life, but it was very confused. I had to reset it at least one time a day, most days more times.
Summary: I wanted to love it sooooo much. I bought two - one for myself, one for my son. After two weeks, my son's brand new kobo froze. Tried everything recommended online, and by the company, it would not work. So Kobo replaced it. With a refurbished one. Yup, replaced our brand new Kobo with a refurbished Kobo. That froze after about a week of use. Same deal; tried everything, it wouldn't work. Kobo is now going to replace the refurbished one.
Summary: I bought a Kobo because I was supposed to be able to download eBooks from public libraries. This is not happening. Looks like a bug in the ADE is impeding me to do that. I've tried 100 different things to fix this bug, factory reset (3x in 1 week), different Windows and computer, different license and authorization, etc, etc, etc, and the bug persists. I've followed the manual and many forums, nothing happened. Very disappointing..
Excerpt: Bought the kobo to replace an old ereader that was big and bulky.I have not had the kobo for long I found it to be small and light, and easy to set up just drag and drop books via the computer, haven't bought any kobo books. Pdf files cannot be enlarged but can be zoomed in and out which can be a bit tricky to read. The case marks quite easy. I don't think I would recommmend this e-reader but I did want it mainly for pdf files.
Summary: Binnen een uur had ik al weer genoeg van de Kobo Glo (gaat vandaag weer terug). De nieuwe Glo heeft meerdere pixels (dacht dat dit niet kon met e-inkt) die kapot lijken. Als het scherm verlicht wordt dan zie je die oplichten. Verder vind ik het gedoe met de witraag is. Openen van een paar epub bestanden leverde verwarring op dat niet bladzijde 1 geopend wnkel / user interface van de kobo.app (iMac) waardeloos.
Summary: Erg ontevreden; problemen onder andere: - scherm is traag en bediening daardoor erg houterig - het scherm wordt zwart bij een bij een paginawissel: erg onprettig - gevonden boeken in de Kobo-store zijn afhankelijk van de ingestelde taal - de taal in de Kobo-store staat ineens op Italiaans; met bovenstaand probleem dus fijn zoeken - je wordt gespamd met suggesties en aanbiedingen ondanks dat je hebt aangevinkt dat je dat niet wilt - van de 90% korting op de eerste aankoop...