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Kobo-ereader-touch.33052094
7.9 out of 10

Kobo eReader Touch

Great Deal: $99.99

Reviews and Problems with Kobo eReader Touch

Showing 1-10 of 28
Overall 4
4.0

Disappointed

Hilary, Amazon
5 October 2013
  • Summary: There seems to be very few books, magazines available in the format needed. It wasn't very easy to learn to use either.
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Overall 4
4.0

Non-existent customer service

Arnold Weissberg, Amazon
2 January 2013
  • Summary: I was double-charged for a book I never downloaded (the bookstore web page crashed, never got a confirmation about the purchase). Then I was triple-charged for a book I did buy and download. Months have passed without any resolution, despite occasional emails from them about how they're working on it (the last one, two weeks ago, said "You will receive a refund within the next days").
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Overall 4
4.0

Great until it breaks

Shushan, Amazon
16 August 2012
  • Summary: The Kobo Touch runs far better than its button WIFI predecessor, but - unfortunately - it is just as inclined to screen failure. I originally bought a WiFi Kobo for DH at a Borders with extra warranty, and it died in less than 4 months of gentle usage. Screen developed these funny bars etc. I didn't pursue it immediately because I thought the chain closing meant I was out of luck but folks online told me otherwise.
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Overall 4
4.0

Buggy software - not very touch responsive

AmazonPat, Amazon
20 March 2012
  • Summary: This is the 4th e-book reader I've had in the last 10 years. In all these years there have been very few improvements because manufacturers want to sell e-books, not e-readers. E-books are expensive and produced mechanically. They show inferior quality and are riddled with typos and other irksome imperfections. Publishers don't want to pay professional proofreaders to check the quality of their e-books.
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Overall 4
4.0

Breaking down

Stephanie, Amazon
4 December 2011
  • Summary: This ereader was good at first but it has been getting worse and worse. Today it keeps shutting off and telling me that it needs a charge when it does not. Makes attempting to read a book for class very frustrating. I haven't dropped it, it just sits on my desk so that is not the issue. Maybe I got a defective one but I've just been having more and more problems with it.
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Overall 4
4.0

Customer support is the worst, but not the only, drawback of this product

Jeff Easter, Amazon
19 October 2011
  • Summary: I won one of these from a local news station, so my expectations were pretty low. Turns out I overestimated it still. Out of the box, it would not turn on, charge, or respond to any troubleshooting whatsoever. I called customer support, and after convincing them I was neither blind nor stupid, they agreed it did not work, and told me they would send my ticket to 2nd level support, who would issue an RMA and ship a new one out ASAP.
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Overall 4
4.0

not so good

anonymous, Woolworths
3 April 2014
  • Summary: i loved this when i first got it, until i wanted to read in bed, no light working, and after a few days the screen kept going all jumpy and freezing. was told by kobo there was a built in lite on it and to recharge and reset it. still no good.
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Overall 4
4.0

6" Kobo Touch

Lynn Taylor, bestbuy.ca
1 July 2013
  • Summary: It took me two days trying to download ebooks from the library and in the end had to do it through my main computer and then plug in my Kobo to get...
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Overall 4
4.0

not happy

Sylvie, FutureShop
10 June 2013
  • Summary: Loved it for the first 2 years but the screen went blank and it can't be fixed. Am not sure if I should try again. Should have included a warning about not letting light hit the screen.
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Overall 4
4.0

better options available + lack of functionality

GeoSim, Amazon
26 April 2013
  • Summary: perhaps the score I gave was too harsh for the kobo e-reader. It was by no means a bad e-reader when it worked. That is however the most infuriating part. An e-reader that I use to read in bed spontaneously breaks? how is that possible? it was not a brick when I bought it a year and half ago, but now it ends up breaking? the kindle series is much better. I realized that quickly when I began buying kindle books and converting them into epub...
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