Summary: The Kobo Touch runs far better than its button WIFI predecessor, but - unfortunately - it is just as inclined to screen failure. I originally bought a WiFi Kobo for DH at a Borders with extra warranty, and it died in less than 4 months of gentle usage. Screen developed these funny bars etc.
Summary: This is the 4th e-book reader I've had in the last 10 years. In all these years there have been very few improvements because manufacturers want to sell e-books, not e-readers. E-books are expensive and produced mechanically.
Summary: This ereader was good at first but it has been getting worse and worse. Today it keeps shutting off and telling me that it needs a charge when it does not. Makes attempting to read a book for class very frustrating. I haven't dropped it, it just sits on my desk so that is not the issue.
Customer support is the worst, but not the only, drawback of this product
Jeff Easter, Amazon
19 October 2011
Summary: I won one of these from a local news station, so my expectations were pretty low. Turns out I overestimated it still. Out of the box, it would not turn on, charge, or respond to any troubleshooting whatsoever.
Summary: not at all easy to use. can get better e-readers for less. Never sync properly with website to enable us to use our products with ease.Kobo seem more interested in tracking what people are doing on theor devices than providing a functionality that helps purchasers enjoy the use of the product.
Summary: Had 2 in less than 2 years, the first broke after about 9 months, the second I think after 6-8. There was LCD damage on the first, which somehow happened carrying it in my work bag, with no heavy items, (though it was one of the older models), the second had the newer "Rakuten"branding, when that...
Summary: I've had this e-reader for about 18 months now,it's up to date with all updates but it's still terrible compared to my old Kobo mini.For example I'll turn it on,get the home page & tap on the book that I'm presently reading but what comes up?
Summary: I bought this ereader initially to borrow books from the public library. When I started the setup it did appear to be very simple. The wifi setup was easy and Kobo Desktop was loaded. Within minutes I had purchased a book via wifi and paid for it.