Summary: Problem is what my wife cannot read books from Sribd which she the most likes. I bought that for her and that was a mistake - she is not using Kobo even if it looks good and reading is enjoyable, but she can't read what she wants. That is the reason why I can't recommend Kobo Aura HD.
Summary: The screens on these crack very easily. Mine broke after a short drop onto carpet while in a protective case. Kobo's warranty doesn't cover physical damage. In contrast to their competitors, they don't offer a repair service, and replacement parts aren't available.
Summary: Bought this for my wife. She loved it until the screen stopped working after four weeks. Kobo is impossible to deal with. Bought the machine at Staples. They say we must deal with Kobo. Indigo manager said it was definitely a defect (twice) but Kobo says it was us.
Excerpt: Worked well for 3 months then screen froze for no reason. Would not reboot, reset or recharge.Common occurrence I have read on forums etc.... Lost all my bookmarks and notes etc... Returned for refund.
Excerpt: I received a Kobo Aura for Christmas but after 2 weeks the screen broke and Kobo deemed it physical damage which is not covered under their warranty. Kobo does not fix any broken devices. I was told by Kobo that if I buy another device I will get a free book of my choice for my troubles.