Summary: Vizio has discontinued support of this product less than 3 years after its sale! The video streaming is now extremely limited and failing. Read the following support chat, before buying any Vizio product! atus: Disconnected Jackson: Thank you for contacting VIZIO Live Chat. This is Jackson in South Dakota. Have you ever contacted us before? Chris Darnell: No Jackson: Unfortunately that blu-ray player is no longer receiving firmware updates.
Buy Vizio products provided you never need customer support
11 April 2013
Summary: I purchased the Vizio VBR231 Disc Player (MP3/CD/DVD/Blu-Ray) some time ago. I have no complaints about how it works (when it works). It appears Vizio has abandoned all customer support for this product (and other products?). Once the model is no longer sold, forget about firmware upgrades, etc. Since Blu-Ray formats are still evolving, some of my latest discs will not play at all.
Needs firmware update - not playing audio on some blu ray discs
Narrow feet, Amazon
23 June 2012
Summary: This device was working well until I played a new BluRay just released. It played the audio on the previews and even the introductory music. The audio for the movie however does not work. I asked for a replacement from Netflix and it does the same. On the screen for interactive BD, it says I am not connected to internet although clearly I am as it easily streams Netflix and info confirms a good connection. I have the most recent upgrade.
Summary: I have had this player for about a year. I only played a couple of blu-ray disks on it. It was fine for that. I set up wireless on it and used Netflix until Netflix raised their prices so I dropped them I bought amazon prime and decided to update the firmware to see if they added it to the player. What a mistake!!! Now wireless it totally missing from the menu. I am taking it back to Costco or Sam's club. I forget which I bought it at.
Summary: We have a Vizio TV, which is what made us look at the Vizio Blu-Ray Players. I'm so happy we did! We've only had the player for 3 days, but we're already hooked! The picture and sound are amazing! (We watched an animated film first, and there were multiple occasions where we thought they'd moved to an actual backdrop or added in real people!
Summary: I received a Vizio VBR231 as a gift. The basic connection process was okay, though it did want to re-connect to the network (slowly) every time it was powered up. However, it would often have problems with Netflix and Pandora was essentially unusable with it. Finally, on December 30, 2011 Vizio pushed a firmware update out to it which bricked the thing. It is now utterly unusable. It will power up but will not play any media and will not stream.
Summary: Do Not Buy this Model. The remote control is hard to operate and the touch buttons are unresponsive. I used mine to play blu rays and stream Netflix videos, and it worked fine until I updated the firmware after it started playing Netflix videos sporadically. After the upate, the unit stopped working completely. Vizio support was helpful over the phone and I sent this unit back for a replacement, which is a different model and doesn't work as well.
Summary: My Vizio Blu-Ray player displayed a message that I needed to update my firmware. After following the instructions on the screen I now get no picture and the DVD won't eject. Vizio firmware update rendered my Blu-Ray player useless. Customer service could only recommend unplugging it for 45 sec and plugging it back in (like I wouldn't have tried that before looking up their number and calling). Then they said they couldn't help me without a receipt (which I don't have).