Summary: I really, REALLY wanted to like this player. Hell I wanted to love it. For $500, you should love your purchase. The video and sound are stunning - really they are. The problem is the performance. DVDs and HD-DVDs alike would hang. Sometimes rebooting the player would work. Sometimes the video would hang and the audio would continue. Sometimes the player would just lock up hard and I'd have to power it off/on. This player is simply not ready for the real world.